The Blog

Do You Need Fibre for VoIP?

Posted on 1 June 2026

With a lot of people signing up for VoIP, one of the most frequent questions we get asked is – Do You Need Fibre for VoIP? VoIP (Voice over Internet Protocol) can work extremely well on many standard broadband connections, including FTTC (fibre-to-the-cabinet), standard home broadband, mobile broadband, and even some rural wireless connections. For …Read more.

Best Landline Alternative for Elderly Parents

Posted on 29 May 2026

For many elderly parents and grandparents, the home phone is still an important part of daily life. It’s familiar, reliable, and often the easiest way for family and friends to stay in touch. However, across the UK, traditional landlines are being phased out as part of the nationwide landline switch-off. This means the old copper …Read more.

Keep Your Landline When Switching to EE

Posted on 29 May 2026

If you’re switching to EE Full Fibre, one of the first questions you’ll probably ask is: “What happens to my landline number?” The good news is that in most cases, yes — you can usually keep your landline when switching to EE. While EE Full Fibre no longer uses traditional copper phone lines, home phone …Read more.

Porting Your Landline Without Losing Broadband

Posted on 29 May 2026

Many customers want to keep their home phone number while moving to VoIP, but they worry about losing their broadband connection. In this guide we’ll explain how porting your landline without losing broadband can be done. This is a very common concern — especially now that many broadband companies are stopping traditional landline services. The …Read more.

Best Way to Switch to the One Broadband and Keep Landline

Posted on 14 May 2026

If you’re switching to The One Broadband and want to keep your landline number, you may be wondering what happens to your existing home phone or the best way to keep your home phone going. That’s why we wrote this little article you’re reading now – Best Way to Switch to the One Broadband and …Read more.

Do You Need a VoIP Adapter? Analogue Telephone Adapters Explained

Posted on 12 February 2026

If you’re switching your home phone to VoIP, one of the most common questions is: “Do I need a VoIP adapter?” There’s a lot of mixed information online. Some phones are described as “VoIP compatible,” some routers have phone ports built in, and marketplaces don’t always explain the difference clearly. Today we’ll dive in and …Read more.

How to Access Your Plexatalk Voicemail

Posted on 19 January 2026

Accessing your Plexatalk voicemail is quick and simple. Whether you’re a residential customer or a business using a multi-user VoIP phone system, you can retrieve your voicemail messages in just a few steps. Accessing Your Voicemail To access your Plexatalk voicemail, simply: You will then be prompted to enter your voicemail PIN if required. Once …Read more.

How to Keep Your Landline When Switching to Community Fibre

Posted on 25 October 2025

TL;DR: Keep Your Landline When Switching to Community Fibre Switching to Community Fibre (or any full-fibre broadband) means your traditional copper landline will stop working — unless you add a digital phone service. Community Fibre offers this as a landline add-on for £10/month. But you’re not limited to that option. With an independent VoIP provider …Read more.

Can You Keep Your Landline Number When Switching to VoIP?

Posted on 20 October 2025

TL;DR – Can You Keep Your Landline Number When Switching to VoIP? You can almost always keep your landline number when moving to VoIP via number porting. Plan the timing, don’t cancel early, and check any devices (like telecare alarms or lift lines) before you switch. Short answer: Yes — most UK customers can keep …Read more.

How to Connect a Grandstream HT802 Adapter

Posted on 20 October 2025

If you’ve received a Grandstream HT802 adapter from Plexatalk — or from another provider — this guide on How to Connect a Grandstream HT802 Adapter will help you get it connected and ready to make calls. Don’t worry if you’re not technical — the steps are simple, and this guide is written for you! What …Read more.