If you’re switching to The One Broadband and want to keep your landline number, you may be wondering what happens to your existing home phone or the best way to keep your home phone going.
That’s why we wrote this little article you’re reading now – Best Way to Switch to the One Broadband and Keep Landline.
With Plexatalk, you can move your existing landline number to VoIP, keep using your current home phone if you want to, and choose a rolling monthly plan from just £4 per month.
Why Your Landline Might Stop Working
Some The One Broadband packages are broadband-only. According to The One Voice Price Guide, customers who choose broadband without a landline will not have a dial tone and will not be able to make or receive calls from their home phone.
That means if you currently have a traditional landline with BT, Sky, TalkTalk, Plusnet, or another provider, your phone number could be at risk if you switch without making arrangements first.
For many households, that number is still important. It may be used by family, friends, banks, doctors, care alarms, tradespeople, or long-standing customers.
The One Voice vs Plexatalk
The One Broadband offers The One Voice as an optional phone service.
Their published price guide lists The One Voice including UK landline and mobile calls at £12 per month.
For some customers, that may be fine. But if you don’t use hundreds or thousands of minutes every month, you could be paying more than you need to.
At Plexatalk, our residential VoIP plans are rolling monthly with no minimum contract term. All we ask for is 30 days’ notice.
Our plans include:
Micro – £4/month
100 UK landline and UK mobile minutes
Basic – £6/month
250 UK landline and UK mobile minutes
Standard – £10/month
500 UK landline and UK mobile minutes
Unlimited – £12.50/month
Unlimited UK landline and UK mobile calls, subject to a 2,000 minute fair usage policy
Our research shows the average UK customer makes around 300–500 outbound minutes per month, which means many households may find our Standard plan is a great fit — and still cheaper than The One Voice.
Keep Your Number for Less
With Plexatalk, number porting is free.
That means we can transfer your existing landline number away from your old provider and bring it onto our VoIP platform.
Once your number is with Plexatalk, it is no longer tied to your broadband supplier. So whether you use The One Broadband now, or switch again in the future, your phone number can stay with you.
What’s Included with Plexatalk?
All Plexatalk residential VoIP plans include:
- Free number porting
- Voicemail
- Caller ID
- Call forwarding
- UK landline and UK mobile minutes
- Select international destinations, including examples such as North America
- Rolling monthly service
- No minimum contract term
You can also add an optional adapter for £50 one-off if you want to keep using your old landline handset.
Use Your Existing Home Phone
Many people think switching to VoIP means throwing away their current home phone. That usually isn’t true.
With a VoIP adapter, also known as an ATA, you can plug your existing cordless or wired landline phone into your broadband connection.
The setup is simple:
- Connect the adapter to your router
- Plug your old phone into the adapter
- Start making and receiving calls using your existing number
This is ideal if you like your current handset and don’t want to change how you use the phone at home.
Prefer to Forward Calls to Your Mobile?
You don’t need a physical home phone at all if you don’t want one.
Plexatalk can forward calls from your landline number to your mobile, helping you keep your number active while answering calls wherever you are.
This is useful if you:
- Rarely use a home handset
- Travel often
- Work away from home
- Want to avoid missing important calls
- Want a simple way to keep your old number
Step-by-Step: How to Keep Your Landline When Switching to The One Broadband
1. Contact Plexatalk
Tell us your current landline number, your existing provider, and when you plan to switch to The One Broadband.
2. Choose Your Plan
Pick the plan that matches your calling habits:
- Light users: Micro
- Occasional callers: Basic
- Average households: Standard
- Heavy callers: Unlimited
3. Decide How You Want to Receive Calls
You can choose:
- Existing phone with an adapter
- New VoIP phone
- Call forwarding to mobile
- A mix of options
4. We Port Your Number
We handle the number transfer process for you.
5. Plug In and Start Calling
Once your number has moved to Plexatalk, you can make and receive calls using your chosen setup.
Why Choose Plexatalk Instead of The One Voice?
The One Voice may cost £12 per month.
Plexatalk starts at £4 per month, with plans designed around different levels of usage.
That means you can avoid paying for more than you need, while still keeping your landline number and gaining modern VoIP features.
You also get more flexibility because your phone service is separate from your broadband contract.
Frequently Asked Questions – Switch to the One Broadband and Keep Landline
Can I keep my landline number when switching to The One Broadband?
Yes. Plexatalk can port UK landline numbers to VoIP, allowing you to keep your existing number.
Do I need The One Voice to keep my phone number?
No. You can use an independent VoIP provider like Plexatalk instead.
Can I still use my old home phone?
Yes. With our optional £50 adapter, you can use your existing landline handset.
Is there a contract?
No. Plexatalk residential plans are rolling monthly with no minimum contract term. We simply ask for 30 days’ notice.
Which plan should I choose?
Our research shows the average UK customer makes around 300–500 outbound minutes per month. For many households, the Standard plan at £10/month is a strong fit.
Keep Your Landline Without Overpaying
Switching to The One Broadband does not mean you have to lose your landline number.
It also does not mean you have to pay £12 per month for voice service if you don’t need to.
With Plexatalk, you can keep your number, choose a plan that suits your usage, use your existing phone, forward calls to your mobile, and stay in control with a rolling monthly plan.