Switching to Trooli full fibre broadband (FTTP) is one of the best decisions you can make for faster, more reliable internet. Trooli offers ultrafast speeds, no mid-contract price hikes, and a future-proof network that leaves outdated copper lines behind. But how to keep your landline when switching to Trooli you may ask?

Trooli does not include a landline.

There’s no phone socket on the router, no call plans, and no option to keep your existing home phone number through Trooli alone.

So if you’re asking:
How can I keep my landline when switching to Trooli?
Does Trooli offer landlines?
What’s the best way to keep my landline number with Trooli?

You’re in exactly the right place.

At Plexatalk, we make it simple to keep your landline number when switching to Trooli by moving your phone service to VoIP (Voice over Internet Protocol).

Keep Your Landline When Switching to Trooli

Why People Are Switching to Trooli (and Why It’s Different)

Trooli is a true FTTP (Fibre to the Premises) broadband provider. That means the fibre connection runs all the way to your home or business—not just to the street cabinet like older FTTC services.

Benefits of FTTP over copper-based broadband:

  • 🚀 Speeds up to 900 Mbps – perfect for streaming, gaming, remote work, and smart homes
  • 🔒 More reliable – no interference or slowdowns caused by copper wiring
  • 💷 No line rental fees – you’re not paying for outdated phone infrastructure
  • 🛡️ Future-proof – the UK is phasing out traditional phone lines entirely by 2025

But because FTTP doesn’t use copper, there’s no built-in landline service. If you want to keep your landline number, you’ll need a VoIP solution.

Why Losing Your Landline Can Be a Problem

For some people, losing the landline isn’t a big deal. But for many homes and businesses, that number is still essential.

Residential reasons:

  • It’s a number you’ve had for 10, 20, or even 30+ years
  • Elderly relatives or friends prefer calling the landline
  • Your landline is connected to alarms, entry systems, or care alert devices
  • Mobile signal is unreliable in your area

Business reasons:

  • Your business phone number is on your website, marketing, and stationery
  • Customers trust a geographic landline number
  • You need multiple lines, extensions, or voicemail
  • Remote staff still need to take calls professionally

If you switch to Trooli without porting your number first, your landline number could be lost permanently.

Does Trooli Offer Landlines?

No—Trooli broadband is broadband-only by design. There is no landline option and no phone socket on the Trooli router.

But don’t worry—you can still keep your landline number when switching to Trooli. The solution is to port your number to Plexatalk VoIP.

The Best Way to Keep Your Landline When Switching to Trooli

At Plexatalk, we help both residential and business customers move their phone number to VoIP so they can enjoy ultrafast Trooli broadband without losing their landline.

With our service, you can:

Port your number from BT, Sky, TalkTalk, or Virgin
Use your existing phones with a VoIP adapter
Upgrade to a modern VoIP desk phone with HD audio and features
Forward calls to your mobile—no physical phone required

Residential vs Business VoIP Solutions

🏠 For Home Users:

  • Keep your existing cordless handsets with a VoIP adapter
  • Forward calls to your mobile if you don’t need a physical landline phone
  • Add voicemail, call blocking, and caller ID

🏢 For Businesses:

  • Multi-line systems with extensions for staff
  • Auto-attendants (press 1 for sales, 2 for support, etc.)
  • Call recording and analytics
  • Softphones for laptops and mobiles (great for remote workers)

Whether you’re at home or running a business, Plexatalk works with Trooli and any other broadband provider in the UK.

How It Works – 5 Simple Steps

Here’s exactly what happens when you choose Plexatalk:

1️⃣ You contact us – Let us know your landline number, current provider, and when you’re switching to Trooli.

2️⃣ We send you a CLoA form – A simple e-sign form that authorises us to port your number.

3️⃣ We initiate the port – We handle the entire process with your old provider. No hassle for you.

4️⃣ We set you up – You’ll be added to our system, and we’ll send:

  • A VoIP adapter for your existing phones
  • Or setup details if you’re using your own VoIP equipment
  • Full support to get everything running smoothly

5️⃣ You go live! – Ultrafast Trooli broadband + your trusted landline number = best of both worlds.

Benefits of Keeping Your Landline with Plexatalk

Keep your number – No need to tell friends, family, or customers you’ve changed numbers
No line rental – VoIP runs over your broadband, so there’s no copper line charge
Flexible setup – Phones, adapters, mobile forwarding… it’s up to you
Works with any ISP – If you move away from Trooli later, your number stays with you. We can also port your number in you’re looking to move to Virgin, Toob and other providers.
UK-based support – Real people ready to help

Real-Life Example: Residential

Sarah in Kent upgraded to Trooli’s 900 Mbps fibre service. She didn’t realise Trooli didn’t include a landline, but she’d had her number for 22 years.

We helped her by:

  • Sending a CLoA form to authorise the port
  • Porting her number from BT
  • Sending her a VoIP adapter to keep using her existing cordless phones

Within a week, Sarah had blazing-fast internet AND her same home phone number.

Real-Life Example: Business

Mark runs a small plumbing business in Sussex. His number is on all his vans, website, and leaflets. Losing it wasn’t an option.

We:

  • Ported his number to Plexatalk
  • Set up three VoIP desk phones for his office staff
  • Added mobile softphone apps for engineers in the field
  • Enabled voicemail-to-email so he never misses a lead

Mark now enjoys fast Trooli broadband and a flexible phone system that grows with his business.

FAQs – Keeping Your Landline When Switching to Trooli

Does Trooli offer landlines?

No—Trooli broadband is broadband-only. There is no landline or call plan.

How can I keep my landline when switching to Trooli?

Port your number to Plexatalk VoIP before cancelling your old service. We’ll handle the process so you don’t lose your number.

How long does number porting take?

Usually 7–10 working days. We’ll keep you updated throughout.

Will there be downtime when porting my number?

No—you’ll keep your old service until the port completes. We aim for a seamless transition.

Can I use my existing landline phones?

Yes! With a VoIP adapter (ATA), you can plug in your current phones and use them as normal.

What if I don’t want a physical phone?

We can simply forward calls to your mobile, or you can use a VoIP app on your smartphone or laptop.

Is this just for homes, or do you support businesses too?

We support both! Residential setups are simple and affordable, while business packages can include multiple lines, call menus, and remote working features.

Do I have to stay with Trooli to keep my number?

No—your Plexatalk VoIP number works with any broadband provider. If you move, your number moves with you.

What happens after I port my number?

We send your adapter (if needed), configure your account, and support you to get everything running smoothly.

Ready to Switch to Trooli Without Losing Your Landline?

With Plexatalk, you get the best of both worlds:

🚀 Ultrafast Trooli full fibre broadband
📞 Your same trusted landline number

Contact us today:
📞 0330 057 6699
📧 support@plexatalk.co.uk

See our VoIP packages and find out how easy it is to keep your landline when switching to Trooli.

If you’re looking for the best way to keep your landline when switching to Toob broadband… you’re in exactly the right place.

Switching to a faster, full fibre broadband provider like Toob is an exciting upgrade. Blazing-fast speeds, great value, and no mid-contract price hikes are just some of the reasons thousands of homes across Southampton and the South are making the switch.

But there’s one thing many people aren’t told upfront:
Toob doesn’t offer a landline or home phone service.

So if you’re currently with BT, Sky, or Virgin and want to keep your home phone number—or continue using your landline in any form—you’ll need to take an extra step. That’s where Plexatalk can help.

Keep your landline when switching to toob full fibre internet broadband packages.

Why You Might Lose Your Landline When Switching to Toob

Toob’s packages are broadband-only by design. There’s no landline option, no call plans, and no phone socket on the router. That might be fine for some—but for many households, the home phone is still important.

Maybe it’s:

  • A number you’ve had for 20+ years
  • The best way for elderly relatives to reach you
  • Connected to alarms, intercoms, or gate systems
  • Or simply a backup in case mobile signal drops out

Whatever the reason, if you don’t make plans to keep your number before switching to Toob, it could be lost permanently.

What Are Your Options?

Once you switch to Toob, you typically face two choices:

  1. Let the landline go
  2. Port your number to a VoIP provider like Plexatalk and keep your landline when switching to Toob.

If keeping your landline number matters to you—option two is the way forward.

Why Choose Plexatalk When Switching to Toob?

At Plexatalk, we help people keep their landline number, even when their broadband provider doesn’t offer phone services. We specialize in VoIP (Voice over Internet Protocol)—a future-proof phone system that uses your internet connection instead of old copper lines.

With Plexatalk, you can:

  • Port your number from BT, Sky, TalkTalk, or Virgin
  • Forward calls to your mobile if you don’t want a physical phone
  • Use a VoIP adapter to keep your current landline handsets
  • Upgrade to modern VoIP desk phones for crystal-clear calls

All you need is your new Toob internet connection—we take care of the rest.

How VoIP Works with Toob

Toob gives you a reliable, high-speed full fibre connection. Plexatalk turns that connection into a home phone service using VoIP technology.

Here’s how:

  1. We port your number from your old provider
  2. Your calls route over the internet using your Toob broadband
  3. You can use:
    • A VoIP adapter (ATA) to plug in existing phones
    • A VoIP phone that connects to your router or Wi-Fi
    • Or just forward calls to your mobile

Keep Your Existing Phones with a VoIP Adapter

Love your current cordless phones? Don’t want to learn something new? No problem.

Plexatalk can supply you with a VoIP adapter (also called an ATA) that connects to your Toob router and lets you keep using your existing phones—just like before.

✅ No new tech to learn
✅ No need to buy new handsets
✅ Works just like your old landline

Setup is simple:

  • Plug the adapter into your Toob router
  • Plug your phone into the adapter
  • That’s it—you’re live with Plexatalk VoIP

Prefer a Modern VoIP Phone?

If you’re ready for an upgrade, we also offer dedicated VoIP phones with:

  • Exceptional HD call quality
  • Features like voicemail, call blocking, caller ID, and call recording
  • Wired or wireless options—no PC required

These are perfect for:

  • Home offices
  • Small businesses
  • Households with high call volume
  • Anyone wanting a professional phone setup

Or Just Forward to Mobile

If you rarely use a landline phone anymore, we can simply forward all calls to your mobile. That way, you keep your number, avoid new hardware, and stay reachable.

Ideal if:

  • You’re always on the move
  • You want a backup contact method
  • You don’t want a physical landline at all

You can even set up conditional call forwarding, like “ring mobile if unanswered in 10 seconds.”

Step-by-Step: How to Keep Your Landline Number When Switching to Toob

  1. Contact Plexatalk
    Let us know your landline number, current provider, and when you’re moving to Toob.
  2. We start the porting process
    We’ll handle all the admin with your current provider. No hassle on your end.
  3. Choose your setup
    You decide whether you want:
    • A VoIP adapter (to use current phones)
    • A VoIP desk phone from us
    • Mobile call forwarding only
  4. Plug in and go
    Once your number is ported, you’ll be up and running via your new Toob connection.

Benefits of Using Plexatalk for VoIP

Keep your number—don’t lose years of identity
No landline fees—ditch BT-style line rental forever
Works with any ISP—not tied to Toob or any provider
Flexible setup—phones, adapters, mobile forwarding
Great call quality—often better than copper lines
Local support—UK-based team ready to help

Did you know, we can also switch when people sign up with other providers? Such as Virgin Media

Frequently Asked Questions – Keep Your Landline When Switching to Toob

Do I need to cancel my landline myself?

Nope. When we port your number to Plexatalk, your old provider typically cancels the landline automatically. Just double-check if it’s part of a bundle.

Can I use Plexatalk with other broadband providers?

Absolutely. Whether you’re with Toob today or someone else tomorrow, Plexatalk stays with you.

How long does it take to port my number?

Usually 7–10 working days. We’ll keep you updated throughout.

Do I need any special equipment?

Only if you want to keep a physical landline phone. We can supply a VoIP adapter or phone—or you can forward to mobile with no hardware at all.

Real-Life Example: John Keeps His Landline After Switching to Toob

John in Bitterne was thrilled to get Toob’s 900 Mbps fibre service—but surprised when he realised there was no phone socket and no option to keep his landline number.

He called Plexatalk, and here’s what we did:

  • Ported his number from Sky
  • Sent him a plug-and-play VoIP adapter
  • Helped him connect his existing cordless phones
  • Set up voicemail and mobile forwarding just in case

Within a week, John was up and running—full fibre broadband with Toob, and his trusted home phone number working like nothing changed.

Toob May Not Offer Landlines—But That Doesn’t Mean You Have to Lose Yours

Toob is a brilliant broadband provider. But when it comes to landlines, you’re on your own.

With Plexatalk, you can stay in control:

  • Keep your number
  • Stay reachable
  • Choose your setup
  • And never pay line rental again

Ready to Switch to Toob and Keep Your Landline? Contact Plexatalk Today

📞 Call us on 0330 057 6699
🌐 Or visit our VoIP plans page to see how easy it is to keep your landline when switching to Toob.

If you’re looking for the best way to keep your landline when switching to Virgin Media… You’ve come to the right place!

Switching broadband providers can be exciting—faster speeds, better packages, and lower costs are just some of the reasons people make the change. But when switching to Virgin Media internet, one of the most common concerns we hear at Plexatalk is: “Can I keep my home phone number?” or “How do I keep my landline when switching to Virgin internet?”

The short answer is: Yes, you can! And we’ll walk you through exactly how to do it—whether you want to forward your number to your mobile, keep using your existing phones with a VoIP adapter, or even upgrade to new VoIP hardware. Plexatalk makes it simple and cost-effective.

Keep Your Landline When Switching to Virgin Internet

Why You Might Lose Your Landline When Switching to Virgin

Virgin Media offers broadband packages that don’t include a traditional landline. Many of their newer fiber services are broadband-only, and if you’re upgrading from an older copper-based broadband that bundled a phone line, you could easily lose your home phone in the switch.

This change has left many customers scrambling to find ways to keep their home phone numbers—especially those who have used the same landline number for years. Whether it’s for family contact, medical alerts, business use, or just habit, losing your landline number can feel like losing part of your identity.

What Are Your Options?

When switching to Virgin internet, you generally have three main choices for your landline:

  1. Lose the landline altogether
  2. Port your number to a third-party VoIP provider like Plexatalk

The first option isn’t ideal for many.

The second option—porting your number to Plexatalk—is often the best and most future-proof choice. Let’s break down why.

Why Choose Plexatalk When Switching to Virgin Internet?

At Plexatalk, we specialize in VoIP (Voice over Internet Protocol) solutions that help people keep their home phone numbers without being tied to a specific broadband provider.

Here’s what we can do for you:

  • Port your existing landline number from your old provider (e.g., BT, Sky, TalkTalk)
  • Forward calls to your mobile so you never miss a call
  • Set you up with a VoIP adapter to keep using your existing home phones
  • Provide dedicated VoIP desk phones for crystal-clear calls and advanced features

All you need is a Virgin internet connection—and Plexatalk handles the rest.

How VoIP Works with Virgin Internet

Virgin Media provides a high-speed broadband connection, and Plexatalk can use that connection to deliver your home phone service via VoIP.

Here’s how it works:

  • Your landline number is ported from your old phone provider to Plexatalk.
  • We route incoming and outgoing calls through your Virgin broadband using the internet.
  • You can use either:
    • A VoIP adapter (ATA) that lets you plug in your existing home phones
    • A new VoIP phone that connects directly to your router
    • Or simply forward calls to your mobile if you prefer not to have a landline phone at all

Keep Your Existing Phones with a VoIP Adapter

Don’t want to buy new equipment? No problem.

Plexatalk can provide a VoIP adapter (also called an ATA – Analog Telephone Adapter) that allows you to plug in your current landline phones—cordless handsets or wired ones.

This setup lets you keep the familiar phones you’re used to while still getting all the benefits of VoIP.

It’s simple:

  1. Connect the adapter to your Virgin router
  2. Plug your phone into the adapter
  3. Start making and receiving calls using your existing number

Prefer New Hardware? We Offer VoIP Phones Too

If you’re ready to upgrade, Plexatalk supplies modern VoIP phones that are designed for crystal-clear sound and extra features like voicemail, caller ID, call recording, and more.

These phones plug directly into your Virgin router or can work over WiFi, depending on the model. No PC required, no complex setup.

Perfect for:

  • Home offices
  • Businesses
  • Tech-savvy households
  • Those who want professional call quality

Call Forwarding to Your Mobile

If you rarely use your landline at home but still want to keep your number active, we offer call forwarding to your mobile.

This is especially helpful if:

  • You’re always on the go
  • You don’t want a physical landline phone at all
  • You want a backup in case your mobile loses signal

With Plexatalk, you can even set conditional call forwarding—for example, if you don’t answer at home, it rings your mobile.

Step-by-Step: How to Keep Your Landline Number When Switching to Virgin

1. Contact Plexatalk
Let us know your current landline number, provider, and when you plan to switch to Virgin internet.

2. We begin the porting process
We’ll handle the paperwork and liaise with your current phone provider. You won’t lose your number—there’s usually a short overlap during the transfer.

3. Choose your setup
Decide if you want:

  • VoIP adapter to use your current phones
  • VoIP phone from us
  • Mobile forwarding only

4. Plug in and go
Once your number is ported, just connect your adapter or VoIP phone to your Virgin router and start using your landline again—via Plexatalk.

Benefits of Using Plexatalk for VoIP

Keep your number
Your existing landline number stays with you, no matter your broadband provider.

Flexible setup
Use your own phones, get new VoIP hardware, or just forward calls—your choice.

No line rental
VoIP means no old copper lines or hidden BT-style fees.

Work-from-home ready
VoIP supports multiple devices, softphones, remote work, and more.

Crystal-clear calls
VoIP offers excellent call quality, often better than traditional phone lines.

Responsive support
Plexatalk is here to help you set up, configure, and troubleshoot as needed.

Frequently Asked Questions – Keep Your Landline When Switching to Virgin Media

Do I have to cancel my old phone service myself?

Usually not. Once your number is ported to Plexatalk, your old provider will automatically cancel the landline portion of your service. But it’s good to double-check—especially if it’s bundled.

Can I use Plexatalk with other internet providers?

Absolutely. While this post focuses on switching to Virgin internet, Plexatalk VoIP works with any broadband provider in the UK.

How long does number porting take?

Typically between 7–10 working days. We’ll keep you informed every step of the way.

What if I want to keep my phone number but don’t need a landline phone?

We can simply forward your calls to your mobile—no hardware required.

Real-Life Example: Sandra Keeps Her Home Phone with Plexatalk

Sandra from Nottingham recently upgraded to Virgin Media’s 1 Gig fibre service, only to find there was no phone socket on her new Hub 5 router. She’d had the same home phone number for over 20 years and didn’t want to lose it.

She contacted Plexatalk, and we:

  • Ported her number from BT
  • Sent her a VoIP adapter to connect her existing DECT handsets
  • Set up voicemail and mobile call forwarding as backup

Within two weeks, she was up and running—faster internet and the same home phone number she’s always had.

Switching to Virgin internet doesn’t mean giving up your landline. With Plexatalk, you can keep your existing phone number, use your current handsets, or upgrade to VoIP phones—all while enjoying the flexibility, clarity, and cost savings of VoIP.

You’re not stuck with your old provider. You’re not stuck with Virgin’s limited phone options either.

Let Plexatalk give you control over your landline.

Ready to Switch? Contact Plexatalk Today

Call today on 0330 057 6699 or see our residential VoIP packages for more details.

Call Pakistan from UK - Pakistan Flag

It’s estimated that Pakistan comes into the top 10 destinations where international calls are made from the UK. Despite the relatively low price per minute in comparison to some other countries, a lot of carriers in the UK charge a lot to make calls to Pakistan.

Don’t want to read the whole post on how much to call Pakistan from UK?

Most UK mobile and landline providers charge excessive rates for international calls. Instead of paying up to £4.21 per minute, switch to Plexatalk—our VoIP service that includes minutes to Pakistan in your plan, saving you money on both personal and business calls.

The rates to Pakistan are so cheap, we include them in our inclusive minutes. You can check out our domestic pricing here and business pricing here.

How much to call Pakistan from the UK via Mobile?

This one can be a bit tricky as many providers offer deals that come and go, so this information will be up-to-date at the time we pubish it but it may be that bundles or plans come up. We’re going to go into the main UK mobile providers:

  • O2: £2.24
  • Vodafone: £2.00
  • Three (3): £2.50
  • EE: £4.21

With these rates, a 10-minute call could cost up to £42 on EE—ridiculous! If you frequently call Pakistan from a mobile, it’s worth looking at alternative options.

The prices above don’t take into account bundles and plans.

How much to call Pakistan from a UK landline?

Just like mobile providers, a lot of landline providers have bundles and deals too on international calls. Often they put different countries into different bands.

BT Standard Rates (Pakistan)

  • Daytime (Mon-Fri, 7 AM – 7 PM): 35.7p per minute
  • Evenings & Weekends: 31.3p per minute

TalkTalk

  • 33p per minute (flat rate)

Sky

  • Daytime: 29.90p
  • Evening & Weekend: 26.20p

While these are lower than mobile rates, the costs still add up, and you’re limited to calling from a landline.

The prices above don’t take into account bundles and plans.

VoIP – A Smarter Way to Call Pakistan

What is VoIP?

VoIP (Voice over Internet Protocol) lets you make calls over the internet rather than traditional phone lines. This means lower costs, better flexibility, and no per-minute rip-offs from big providers.

Why Choose Plexatalk?

Unlike traditional mobile and landline services, we include calls to Pakistan in our allowances, so you don’t have to worry about per-minute charges. Whether you’re calling for personal or business reasons, we offer a much better deal than UK networks.

With PlexaTalk, you can:

  • Use a portable or desk landline-style phone
  • Make calls through a mobile app like Zoiper or Linphone
  • Get business and domestic plans that include minutes to Pakistan
  • Enjoy crystal-clear call quality without surprise fees

Want to start saving when you call Pakistan from UK?

You can check out our domestic pricing here and business pricing here.

Stop paying per-minute fees to call Pakistan. Join Plexatalk and make unlimited calls at a fraction of the cost.

How much to call Pakistan from UK – Comparison Table

Provider Rate (per minute) Bundled Plans Available?
PlexaTalk (VoIP) Included in plan Yes (Unlimited Calls to Pakistan)
O2 £2.24 Yes (International Favourites)
Vodafone £2.00 Yes (International Call Bundles)
Three (3) £2.50 Yes (International Saver)
EE £4.21 Yes (International Add-ons)
BT (Landline) 35.7p (Day) Yes (BT International Plan)
TalkTalk (Landline) 33p Yes (International Extra)
Sky (Landline) 29.90p (Day) Yes (Sky Talk International)

History of Calling Pakistan from the UK

The first direct telephone service between the United Kingdom and Pakistan was inaugurated in June 1949, connecting London and Karachi. At that time, a three-minute call cost £3.

Prior to this, international telephone communication was limited and often required intermediary connections. The first official transatlantic telephone call occurred on January 7, 1927, between New York and London. You can check out our price comparison on calls to the US from UK here.

As for the specific date of the first telephone call between the UK and Pakistan, detailed records are scarce. However, it’s known that the direct service established in 1949 marked a significant milestone in UK-Pakistan telecommunications.

It’s worth noting that telephone services in British India, which included present-day Pakistan, were introduced as early as 1881. Major cities, including Karachi, had access to this technology.

After Pakistan’s independence in 1947, the country inherited approximately 14,000 landlines, indicating an existing, albeit limited, telecommunication infrastructure.

In summary, while the exact date of the first call between the UK and Pakistan isn’t well-documented, the establishment of direct telephone service in June 1949 was a pivotal moment in enhancing communication between the two nations.

Frquently Asked Questions on Calling Pakistan from UK

How much does it cost to call Pakistan from a UK mobile?

The cost of calling Pakistan from a UK mobile depends on the network provider. As of now, O2 charges £2.24 per minute, Vodafone charges £2.00 per minute, Three (3) charges £2.50 per minute, and EE has the highest rate at £4.21 per minute. These rates can vary depending on international call bundles or special offers from providers.

How much does it cost to call Pakistan from a UK landline?

Calling Pakistan from a UK landline is generally cheaper than calling from a mobile. BT’s standard rate is 35.7p per minute during the day and 31.3p per minute in the evenings and on weekends. TalkTalk charges 33p per minute, while Sky offers a slightly lower rate of 29.90p per minute during the day and 26.20p per minute in the evenings and on weekends. Some providers offer international calling plans that can reduce these costs.

What is the cheapest way to call Pakistan from the UK?

The cheapest way to call Pakistan from the UK is through VoIP (Voice over Internet Protocol) services such as Plexatalk, which includes minutes to Pakistan in its plans. Other alternatives include using calling cards, purchasing international call bundles from mobile providers, or making calls via messaging apps like WhatsApp, Skype, or Viber, which use internet data instead of standard calling rates.

Is it cheaper to call Pakistan using WhatsApp or Skype?

Yes, calling Pakistan using WhatsApp, Skype, or Viber is generally cheaper because these apps use internet data instead of mobile network call minutes. However, both the caller and recipient need to have the app installed and an internet connection. While these services are free over Wi-Fi, mobile data charges may apply if Wi-Fi is unavailable.

How can I call Pakistan for free from the UK?

The only way to call Pakistan for free is by using internet-based calling apps like WhatsApp, Skype, or Viber. These services allow voice and video calls at no charge, but both parties must be connected to the internet. Some VoIP providers may offer free trial minutes for international calls, but completely free calls from traditional mobile or landline providers are not available.

Do UK mobile networks offer international call bundles for Pakistan?

Some UK mobile providers offer international call bundles that reduce the per-minute rate to Pakistan. O2 offers international calling add-ons through its International Favourites plan. EE provides international add-ons for discounted calls. Three (3) has an International Saver plan that lowers the cost of calling certain countries, including Pakistan. It is recommended to check with your network provider for current deals and bundle options.

What is VoIP, and how does it reduce call costs to Pakistan?

VoIP (Voice over Internet Protocol) allows users to make phone calls over the internet instead of traditional phone lines, significantly lowering costs. VoIP services such as PlexaTalk provide international calling plans that include minutes to Pakistan at a fraction of the cost charged by UK mobile and landline providers. VoIP also offers better flexibility, as users can make calls through a desk phone, mobile app, or computer.

How can I set up a VoIP service to call Pakistan?

To set up a VoIP service for calling Pakistan, sign up with a provider like Plexatalk. The next step is to download a VoIP app like Zoiper or Linphone or use a VoIP desk phone. After setting up the internet connection, calls to Pakistan can be made at much lower rates compared to traditional mobile or landline services.

When was the first telephone call made between the UK and Pakistan?

The first direct telephone call between the United Kingdom and Pakistan was made in June 1949 when a direct telephone service was established between London and Karachi. Before this, calls between the two countries required intermediary connections, making communication slow and expensive. In 1949, a three-minute call to Pakistan cost £3, which was considered a high amount at the time.

Where can I compare UK calling rates to Pakistan?

UK calling rates to Pakistan can be compared on mobile provider websites, VoIP service providers like PlexaTalk, and international calling card providers. Mobile networks such as O2, EE, Vodafone, and Three regularly update their international call rates, and VoIP services typically offer significantly lower prices with inclusive minutes. Checking multiple sources ensures you get the best deal for international calls.

Information above was taken from the providers websites at the time of writing but of course prices can change at any point.

No matter if it’s for work or personal, we all like to stay in touch with friends, family, clients and colleagues overseas. Sadly this can be an expensive endevour, although some providers offer much better rates than others, it might leave you wondering how much to call USA from UK with your provider?

In this post we’re going to be looking into the different costs you’ll pay with various providers and hopefully by the end of it, you will be able to save money on calls to the United States from the United Kingdom.

How much to call USA from UK

How to Call the United States from the UK

Making a call to the US from the UK is straightforward, but you’ll need to ensure you’re dialing correctly to avoid any unnecessary charges or misdialed numbers.

What is the Country Code for the United States?

The United States, like Canada and most Caribbean countries, follows the North American Numbering Plan (NANP). This means US phone numbers follow the ten-digit format (XXX)-XXX-XXXX, with the first three digits being the area code.

Unlike most countries, the NANP allows its participating countries to share the same dialing code instead of having distinct country codes. All NANP countries, including the US, use +1, so when dialing from the UK, a US number will have the international format +1 (XXX)-XXX-XXXX. The + symbol represents 00 when calling from a UK landline or mobile.

A Brief History of UK to US Calls

The first ever transatlantic phone call between the UK and the USA took place on January 7, 1927. This historic moment used a radio signal to transmit the call between London and New York. Initially, it was an operator-assisted call, costing £15 for three minutes—a staggering amount at the time.

With advancements in telecommunication, direct-dial services became available in 1957, revolutionizing international communication. Today, calls to the US are easily accessible through mobile networks, landlines, and VoIP services, often at significantly lower costs than in the past.

You can read more about the first transatlantic call here.

How much to call USA from UK via a UK mobile provider

Not the cheapest route but if you’re set on using a mobile number to make calls to North America – US, you’ll want to know which of these providers are going to offer you the best rates.

O2 / Telefonica

O2 charges £1.68/minute for calls to the USA without their international bolt-on. With the bolt-on it’s 5p/min to call the U.S.

The bolt-on costs £3/month.

Vodafone

Vodafone charges £3/min to call the US.

They also offer plans with inclusive minutes.

Three

Three (3) like Vodafone also charges £3/month. Also like vodafone they do deals with inclusive minutes. According to their website:

“For £7 a month get 100 minutes a month to call standard landline and mobile numbers. This recurrs monthly and includes 55 destinations.”

“For £12 a month get unlimited minutes a month to call standard landline and mobile numbers. This recurrs monthly and includes 55 destinations.”

It appears these are for personal use and there is a fair usage policy too.

EE

EE charges the most out of the big 4 – £4.21/min to call the USA. They also have bundles/plans:

£14.05 is the price for the international pass and gives you 500 minutes/month at 3p before going back up to £4.21

Summary

To sumarise, the cheapest you’ll pay without any extra bolt-ons or passes is £1.68/minute with O2.

It’s important to note that some of the providers above may also have plans that we didn’t notice when we checked the prices for calling the USA.

How much do landline providers charge for calls to the United States?

We didn’t cover MVNO’s in the mobile section – these could be cheaper. Like MNVO’s, it’s impossible for us to cover all landline providers so we’ll stick to the big ones.

BT

If you want to make calls to the USA from BT, you’ll be looking at – £1.16/minute.

BT also do plans for calling abroad for less.

Sky

19p connection + £0.183/minute or £0.126/minute for evenings and weekend. Definitely much better than a lot of providers we’ve gone over so far.

TalkTalk

TalkTalk charge £0.33/minute or discounted £0.03/minute.

You can also get a plan which gives you 500 minutes inlcuded to call USA.

It’s important to note that some of the providers above may also have plans that we didn’t notice when we checked the prices for calling the USA.

How much to call USA from UK with VoIP?

Technically the landline providers will either be VoIP or about to be depending on when you’re being switched over or if you have been already.

Plexatalk

USA Calls: Included in the package.

Plan: £10/month.

Includes: 500 minutes/month and a dedicated number.

One great thing about VoIP is you can make calls of a VoIP/landline type phone as well as your mobile thorugh apps like Zoiper. This makes calling the USA convenient as you’ll have the option to call at home or when you’re away from home.

If you’re frequently calling the US, choosing the right provider or add-on can significantly reduce costs. Standard mobile rates are high, but options like O2’s Bolt-On or Three’s international plans offer substantial savings. Landline providers like Sky and TalkTalk also offer competitive rates. For businesses or frequent callers, VoIP services like Plexatalk provide a much more cost-effective alternative with included minutes.

Additionally, understanding how to dial the US correctly and knowing a bit of history about transatlantic communication can add some useful context when making international calls today.

Frequently Asked Questions about making calls to the USA

How much does it cost to call the USA from a UK mobile?

Prices vary from £1.68 per minute to £4.21 per minute for calling the USA off the main UK mobile providers – without any extra plans or bundles.

How much does it cost to call the USA from a UK landline?

To call the USA from UK on a landline, you’ll pay 18p to £1.16 per minute. There may also be a connection charge.

Is it cheaper to call the USA over VoIP than mobile or landline than UK?

Going off of the prices advertised, yes. It’s cheaper to make calls to the US with some VoIP providers than it would be with a UK mobile or UK landline.

How do I dial a US number from the UK?

To call a US number from the UK, dial: 00 + 1 + (XXX) XXX-XXXX (where 1 is the US country code, and XXX-XXX-XXXX is the US phone number).

Do UK landlines offer better rates for calling the US?

Yes, UK landlines such as BT (£1.16/minute), Sky (from 12.6p/min), and TalkTalk (from 3p/min with a plan) can offer better rates than mobile providers. However, VoIP services remain the most cost-effective option.

Are VoIP services the best alternative?

Yes, VoIP services like Plexatalk (£10/month for 500 minutes, or 2p per minute) provide the most affordable way to call the USA without relying on mobile or landline providers. If you make regular calls to the US, VoIP services are the best choice for saving money.

When deciding on the best dect VoIP phones for your business, it’s important to take into consideration all the strengths and weaknesses of different models, features and how they can fit into your business. At Plexatalk we’ve compiled the ultimate Yealink DECT Phone Comparison. In this comparison we compare all Yealink DECT phones which are relevant in 2025.

We’ll go into the standard phones as well as the rugged ones. We’ll compare features, strengths, weaknesses… and if you scroll right to the bottom (above the FAQ’s) you’ll find a handy little comparison table.

W71H – Budget Friendly Dect Phones

The W71H is similar in many ways to the W73H, this particular model is typically the cheapest out of the Yealink portable phones across many retailers.

W71H

Price: £50 – £60

Unlike the other models we’ll be getting into, this one features a black and white screen. The chassis, buttons, etc are identical to the W73H. It features up to 30 hours of talk time / 340 hours of standby time (both under ideal conditions), 3-way conference and a Full-duplex speakerphone.

Just like the rest of the models it features HD voice and FNR. The battery in this model is a 1010 mAh, Lithium-ion.

There is no 3.5MM headset on this model but it is Hearing Aid Compatibility (HAC) compliant.

Best For

Cost-conscious users or small businesses seeking basic cordless communication without the need for advanced features.

Strengths:

  • Most affordable Yealink DECT handset
  • Lightweight and compact design
  • Long battery life (30 hours talk time, 340 hours standby)
  • Supports HD voice and noise cancellation (FNR)
  • Compatible with multiple Yealink DECT bases
  • Hearing Aid Compatibility (HAC)

Weaknesses:

  • Black and white screen instead of color
  • No 3.5mm headset jack
  • Limited to 2 simultaneous calls per handset
  • No Bluetooth support

W71H Features

Audio Quality & Performance

  • HD Voice for clear communication
  • HD Audio Quality with enhanced signal processing
  • Noise Cancellation & Flexible Noise Reduction (FNR)
  • Full-Duplex Speakerphone for natural conversations
  • Hearing Aid Compatibility (HAC) compliant

User Interface & Display

  • 1.8″ Black-and-White Screen with intuitive UI
  • Notification Light for voice mail and missed calls
  • Hard Keypad with Backlight for easy operation

Phone & Calling Features

  • Supports up to 2 simultaneous calls per handset
  • 3-Way Conference Capability

Battery & Physical Specifications

  • 1010 mAh Lithium-ion Battery
  • Up to 30 hours of talk time (ideal conditions)
  • Up to 340 hours of standby time (ideal conditions)

DECT Compatibility & Connectivity

  • Works with Yealink DECT bases:
    • Single-cell: W70B
    • Multi-cell: W75B, W80B, W90B
  • Offers scalable DECT solutions for different business needs

W73H – Like the W71H but fancier

Despite having the same size battery as the W71H the standby time on this goes slightly further. It features a better colour display as well as some extras we don’t get on the W71H.

W73H

Price: £65 – £75

The talk time on the W73H is 35 Hours and Standby Time is 400 (ideal conditions). This model features a 3.5mm headjack, Hearing Aid Compatibility (HAC) compliant, Up to 2 simultaneous calls per handset, 3-way conference and a Full-duplex speakerphone.

Best for

Professionals requiring reliable performance with extended battery life and a color display for daily business communications.

Strengths:

  • Color display for a better visual experience
  • Longer battery life (35 hours talk, 400 hours standby)
  • Includes a 3.5mm headset jack for wired headsets
  • Improved security with TLS & SRTP encryption
  • Supports quick charging (10-minute charge = 2-hour talk time)
  • Compatible with multi-cell systems for scalability

Weaknesses:

  • Slightly higher price compared to the W71H
  • Still limited to 2 simultaneous calls per handset
  • No Bluetooth support

W73H Features

Audio & Call Quality

  • HD Audio with Opus Codec for clear, professional sound
  • Noise Cancellation & Flexible Noise Reduction (FNR)
  • TLS & SRTP Security Encryption for secure communication

Performance & Capacity

  • Supports up to 20 simultaneous calls
  • Registers up to 10 Yealink DECT W73H handsets
  • Up to 10 SIP accounts

User Interface & Connectivity

  • 1.8″ 128 x 160 TFT Color Screen with intuitive UI
  • Headset Connection via 3.5mm Jack
  • Charger Wall Mountable

Battery & Power Efficiency

  • Up to 35 hours of talk time (ideal conditions)
  • Up to 400 hours of standby time (ideal conditions)
  • Quick Charging: 10-min charge for 2-hour talk time
  • Energy-Saving ECO Features

DECT Technology & Coverage

  • DECT radio coverage:
    • Up to 50m indoors
    • Up to 300m outdoors
  • DECT technology based on CAT-iq2.0 (high-quality VoIP, low-bit-rate data)
  • Not compatible with third-party DECT devices

Deployment & Management

  • Zero-Touch Provisioning via Yealink RPS & Boot Mechanism
  • Efficient mass deployment & remote management
  • Reduces IT costs & simplifies setup/maintenance

W74H – Like the W73H but with Bluetooth

The W74H is a similar phone to the W73H but comes with bluetooth.

W74h Yealink Dect Phone Comparison

Best for

Professionals requiring reliable performance with bluetooth and a colour display for daily business communications.

Strengths:

  • Color display for a better visual experience
  • Longer battery life (24 hours talk, 320 hours standby)
  • Includes a 3.5mm headset jack for wired headsets
  • Bluetooth for headsets
  • Improved security with TLS & SRTP encryption
  • Supports quick charging (10-minute charge = 2-hour talk time)
  • Compatible with multi-cell systems for scalability

Weaknesses:

  • Slightly higher price compared to the W71H
  • Still limited to 2 simultaneous calls per handset
  • No Bluetooth support

W74H Features

Audio & Call Quality

  • HD Audio with Opus Codec for clear, professional sound
  • Noise Cancellation & Flexible Noise Reduction (FNR)
  • TLS & SRTP Security Encryption for secure communication

Performance & Capacity

  • Supports up to 20 simultaneous calls
  • Registers up to 10 Yealink DECT W73H handsets
  • Up to 10 SIP accounts

User Interface & Connectivity

  • 1.8″ 128 x 160 TFT Color Screen with intuitive UI
  • Headset Connection via 3.5mm Jack
  • Charger Wall Mountable

Battery & Power Efficiency

  • Up to 24 hours of talk time (ideal conditions)
  • Up to 320 hours of standby time (ideal conditions)
  • Quick Charging: 10-min charge for 2-hour talk time
  • Energy-Saving ECO Features

DECT Technology & Coverage

  • DECT radio coverage:
    • Up to 50m indoors
    • Up to 300m outdoors
  • DECT technology based on CAT-iq2.0 (high-quality VoIP, low-bit-rate data)
  • Not compatible with third-party DECT devices
  • Bluetooth

Deployment & Management

  • Zero-Touch Provisioning via Yealink RPS & Boot Mechanism
  • Efficient mass deployment & remote management
  • Reduces IT costs & simplifies setup/maintenance

W56H – Larger than the W71H/W73H

W56H has a different design altogether to the W73H and W71H. It’s a bigger handset at 175mm x 53mm x 20.3mm. At 30 hours talk time and 400 hours standby time, its battery life is matched to the W73H.

W56H

Price: £70 – £90

Best For

Users desiring a larger screen and robust battery life, suitable for moderate to heavy call volumes in various business settings.

Strengths:

  • Larger screen (2.4” colour display) for easier navigation
  • High battery capacity (30 hours talk, 400 hours standby)
  • Includes 3.5mm headset jack
  • Quick charge via USB charger cradle
  • Supports advanced call management features (speed dial, intercom, call forwarding, etc.)
  • Over-the-air (OTA) upgradable for easy software updates

Weaknesses:

  • Bulkier design compared to W73H/W71H
  • No Bluetooth support
  • No advanced durability features (not water-resistant or rugged)

W56H Features

Display & User Interface

  • 2.4″ 240×320 Color Screen with intuitive UI
  • Backlit LCD & Keypad for visibility in low light
  • Caller ID with Name & Number
  • Notification Light for voicemail and missed calls
  • Multi-language Support & Screen Saver

Call & Phone Features

  • Up to 2 simultaneous calls per handset
  • 3-Way Conference Capability
  • Call Hold, Call Transfer & Switching Between Calls
  • Auto Intercom & Auto Answer
  • Call Forwarding (Always/Busy/No Answer)
  • Mute, DND (Do Not Disturb), Speed Dial & Voicemail
  • 100 Phone Book Memory (stored in base)
  • Call Log (Outgoing/Missed/Accepted)
  • Blacklist & Anonymous Call Rejection
  • Direct IP Calling without SIP Proxy

Audio & Voice Features

  • HD Voice & Full-Duplex Speakerphone
  • Noise Cancellation & Flexible Noise Reduction (FNR)
  • Hearing Aid Compatibility (HAC) Compliant
  • Adjustable Receiver & Ringer Volume (5 Steps + Off)
  • 9 Ringer Melodies & Advisory Tones

Battery & Power Efficiency

  • Up to 30 hours of talk time (ideal conditions)
  • Up to 400 hours of standby time (ideal conditions)
  • Quick Charging via USB Charger Cradle
  • Power Adapter: DC 5V/600mA Output

Connectivity & Compatibility

  • 3.5mm Headset Jack
  • Handset Upgradable Over-The-Air (OTA)
  • Compatible with Yealink DECT W56P & W52H Handsets

W78H – Feature Full DECT

The W78H is feature full but doesn’t get the same amount of talk time as the W56H, W73H or W71H. With its sleek design and bluetooth connectivity, that might not be an issue as you’ll still get 21 hours of talk time / 166 hours of standby time.

W78H VoIP Phone

Price: £80 – £90

Best For

Users seeking advanced features like Bluetooth connectivity and a sleek design, ideal for dynamic work environments requiring seamless communication.

Strengths:

  • Compact and modern commercial design
  • Includes both Bluetooth 5.1 and 3.5mm headset jack
  • HD audio with noise cancellation for clearer calls
  • Vibration alarm to prevent missed calls in noisy environments
  • Quick charge feature (10-minute charge = 2-hour talk time)
  • Compatible with Yealink multi-cell systems for seamless roaming

Weaknesses:

  • Shorter battery life (21 hours talk, 166 hours standby) compared to W73H and W56H
  • Not as rugged or durable as W59R and W57R
  • Slightly higher price than entry-level models

W78H Features

Design & Display

  • Modern & Compact Commercial Design – easy to carry
  • 2.4″ 240 x 320 TFT Color Screen with intuitive UI
  • Backlit Keypad & 25 Keys for convenient navigation
  • Sturdy & Reliable Belt Clip for mobility

Audio & Voice Features

  • HD Audio with Noise Cancellation (FNR)
  • Full-Duplex Speakerphone for natural conversations
  • Hearing Aid Compatibility (HAC) Compliant
  • Adjustable Receiver & Ringer Volume (5 Steps + Off)
  • 9 Ringer Melodies & Multiple Advisory Tones
  • Vibration Alarm to prevent missed calls in noisy environments

Call & Phone Features

  • Up to 2 Simultaneous Calls per Handset
  • 3-Way Conference Capability
  • Call Forwarding (Always/Busy/No Answer)
  • Call Waiting, Mute, Hold, Swap Between Calls
  • Auto Intercom & Auto Answer
  • Speed Dial, Voicemail, Redial, DND (Do Not Disturb)
  • 100 Phone Book Memory (stored in the base)
  • Remote Phonebook (LDAP, XML), Blacklist & Call History (100 Entries)
  • Anonymous Call & Rejection, Direct IP Call without SIP Proxy
  • Keypad Lock & Emergency Call

Connectivity & Compatibility

  • Built-in Bluetooth 5.1 for wireless headset connection
  • 3.5mm Headset Jack for wired headset support
  • OTA (Over-The-Air) Upgrade for software updates
  • Compatible with Yealink W70B, W80, & W90 Multi-Cell Systems
  • Supports Seamless Roaming & Handover in Multi-Cell Systems

Battery & Charging

  • 1010 mAh Lithium-ion Battery (3.7V, 3.73WH)
  • Up to 21 Hours of Talk Time (ideal conditions)
  • Up to 166 Hours of Standby Time (ideal conditions)
  • Quick Charge: 10-Min Charge for 2-Hour Talk Time
  • Charger: DC 5V/0.6A Output

W59R – Rugged IP67 Handset

The W59R is a rugged handset that is certified to IP67 standards. This means there is no ingress of dust (6 in IP67) and it handles being in water between 15cm to 1m deep for 30 minutes! (7 in IP67)

W59R VoIP Phone

Price: £110 – £130

Best For

Industries such as construction, manufacturing, or outdoor settings where a durable, waterproof, and dustproof handset is essential.

Strengths:

  • IP67-certified (fully dustproof and waterproof up to 1m for 30 minutes)
  • Drop-resistant up to 2.5 meters
  • Includes Bluetooth 4.2 and 3.5mm headset jack
  • Emergency alert features (push-button alarm, man-down alarm, no-movement alarm)
  • Vibration alarm for noisy environments
  • High battery life (28 hours talk, 360 hours standby)

Weaknesses:

  • More expensive due to rugged features
  • Slightly heavier and bulkier than non-rugged models
  • Talk time is slightly lower compared to W73H and W57R

W59R Features

Durability & Rugged Design

  • IP67 Certified – Shock, dust, and water-resistant
  • Drop Protection – Survives falls up to 2.5 meters
  • Waterproof – Can be submerged in 1-meter deep water for up to 30 minutes
  • Scratch & Disinfectant Resistant for tough environments
  • Rubberized Surface for better grip and durability

Audio & Communication

  • HD Audio with FNR (Flexible Noise Reduction)
  • Full-Duplex Speakerphone for clear conversations
  • Hearing Aid Compatibility (HAC) Compliant
  • 9 Ringer Melodies & Adjustable Volume (5 Levels + Off)
  • Acoustic Low Battery Warning

Wireless & Connectivity

  • Built-in Bluetooth 4.2 for wireless headset support
  • Seamless Roaming & Handover with Yealink W80 Multi-Cell & W60B Single-Cell Systems
  • Vibration Alarm to prevent missed calls in noisy environments

Call & Phone Features

  • Up to 2 Simultaneous Calls per Handset
  • 3-Way Conference Capability
  • Call Forwarding (Always/Busy/No Answer)
  • Call Waiting, Hold, Mute, and Silence
  • Auto Answer & Speed Dial
  • Anonymous Call & Rejection
  • 100 Phone Book Memory (Stored in Base)
  • Remote Phonebook (LDAP, XML), Call Log (100 Entries), Blacklist

Alarm & Safety Features

  • Push-Button Alarm – Quick emergency alert
  • No-Movement Alarm – Alerts when inactivity is detected
  • Man-Down Alarm – Detects falls and notifies administrators
  • Running Alarm – Alerts if the user is running unexpectedly
  • Emergency Call Button

Battery & Charging

  • 1460 mAh Lithium-ion Battery (3.7V, 5.4 WH)
  • Up to 28 Hours of Talk Time (18 hours with Bluetooth headset)
  • Up to 360 Hours of Standby Time (200 hours with Bluetooth headset)
  • Quick Charge via DC 5V/0.6A Output

W57R – Rugged IP54 Handset

Yealink DECT Phone Comparison - W57R Rugged Phone.

Price: £90 – £110

The 57R does not offer the same protection against dust and water as the W59R but it holds its own with it’s strengths. This handset can handle a limited ingress of dust without interfering with equipment (5 in IP54) and has protection from splashes of water (4 in IP54)

This particular handset with it’s rugged design does give a much better battery life over all the other models mentioned here so far so its lower IP rating shouldn’t completely write it off depending on your circumstances.

Best For

Environments where a durable handset with extra-long battery life is needed, offering protection against dust and splashes, suitable for various industrial applications.

Strengths:

  • IP54-certified (dust and splash-resistant)
  • Drop-resistant up to 3.5 meters (better than W59R)
  • Longest battery life (40 hours talk, 575 hours standby)
  • Durable rubberized surface for better grip and impact protection
  • Includes 3.5mm headset jack
  • Compatible with Yealink multi-cell systems for seamless roaming

Weaknesses:

  • Lower IP rating compared to W59R (not fully waterproof)
  • No Bluetooth support
  • Bulkier than non-rugged models

W57R Features

Durability & Rugged Design

  • IP54 Certified – Dust, splash, and water-resistant
  • Drop Protection – Survives falls up to 3.5 meters
  • Scratch & Disinfectant Resistant for durability in tough environments
  • Rubberized Surface for better grip and impact protection

Audio & Communication

  • HD Audio with Flexible Noise Reduction (FNR)
  • Full-Duplex Speakerphone for crystal-clear calls
  • Hearing Aid Compatibility (HAC) Compliant
  • Adjustable Receiver & Ringer Volume (5 Levels + Off)
  • 9 Ringer Melodies & Multiple Advisory Tones
  • Vibration Alarm to prevent missed calls in noisy environments

Wireless & Connectivity

  • Seamless Roaming & Handover with Yealink W80/W90 Multi-Cell & W70B Single-Cell Systems
  • OTA (Over-The-Air) Upgrade for software updates

Call & Phone Features

  • Up to 2 Simultaneous Calls per Handset
  • 3-Way Conference Capability
  • Call Forwarding (Always/Busy/No Answer)
  • Call Waiting, Hold, Mute, and Silence
  • Auto Intercom & Auto Answer
  • Speed Dial, Voicemail, Redial, DND (Do Not Disturb)
  • 100 Phone Book Memory (Stored in Base)
  • Remote Phonebook (LDAP, XML), Call Log (100 Entries), Blacklist
  • Anonymous Call & Rejection, Direct IP Call without SIP Proxy

Battery & Charging

  • 1460 mAh Lithium-ion Battery (3.7V, 5.4 WH)
  • Up to 40 Hours of Talk Time (ideal conditions)
  • Up to 575 Hours of Standby Time (ideal conditions)
  • Quick Charge via DC 5V/0.6A Output

Yealink DECT Phone Comparison Table

Feature W71H W73H W56H W78H W74H W59R W57R
Best For Price Pro Size Extras Extras Rugged Rugged
Talk (Hrs) 30 35 30 21 24 28 40
Stby (Hrs) 340 400 400 166 320 360 575
IP IP67 IP54
Screen 1.8” 1.8” 2.4” 2.4” 1.8” 1.8” 1.8”
Colour B&W Yes Yes Yes Yes Yes Yes
3.5MM No Yes Yes Yes Yes Yes Yes
BT No No No 5.1 Yes 4.2 No
Durable Std Std Std Std Std Best Better

Decided what handsets you’ll be going for and looking for minutes?

At Plexatalk we cater to home users and businesses of all sizes. From 1 user to 1000’s we’ve got the resources to provide quality calls at affordable prices. If you’d like to get a quote today for your phone system (with or without phones) – please get in touch today.

Frequently Asked Questions About Yealink DECT Phones

What is the difference between DECT and VoIP?

DECT (Digital Enhanced Cordless Telecommunications) is a wireless technology for cordless phones, while VoIP (Voice over IP) allows calls to be made over the internet. Yealink DECT phones combine both technologies, using DECT for connectivity between handsets and VoIP for external calls.

Can I mix and match Yealink DECT handsets with different base stations?

Yes, but compatibility depends on the model. The W71H, W73H, and W56H work with Yealink W70B, W75B, W80B, and W90B base stations, while multi-cell systems like W80 and W90 allow for better roaming.

Which Yealink DECT phone is best for outdoor use?

The W59R is the best rugged option with IP67 certification (fully waterproof and dustproof), while the W57R offers IP54 protection (splash and dust-resistant).

Can I connect a Bluetooth headset to Yealink DECT phones?

Only the W78H and W59R support Bluetooth for wireless headsets. Other models rely on a 3.5mm headset jack for wired connections.

How many handsets can I use with a single Yealink base station?

It depends on the base model. The W70B supports up to 10 handsets, while the W80B and W90B multi-cell systems support larger deployments.

Which Yealink DECT phone has the best battery life?

The W57R has the longest battery life with 40 hours of talk time and 575 hours standby.

Can I connect a headset to a Yealink W71H?

No, the W71H does not have a 3.5mm socket like other Yealink DECT phones.

All information in the above post has been collected from our suppliers as well as official Yealink documentation. We’ve done our best to avoid any errors but nothing is guaranteed. If you’re unsure or spot any errors in the information above, please feel free to get in touch.

VoIP Adapters vs VoIP Phones

VoIP Adapters vs VoIP Phones: Which is Right for You?

As more homes and small businesses transition to internet-based telephony, the debate between VoIP adapters and VoIP phones has gained traction. Both offer distinct advantages and disadvantages, making the choice highly dependent on your needs, budget, and existing hardware. In this article, we’ll break down the key differences, costs, pros, and cons of each option to help you make an informed decision.

What is a VoIP Adapter?

A VoIP adapter, often referred to as an FXO adapter, is a device that allows traditional analogue telephones—such as old BT or alternative DECT phones—to connect to a VoIP service. This means that if you already have a functional telephone system, you can retain your current handsets while enjoying the benefits of VoIP calling.

Typical Cost of a VoIP Adapter

  • VoIP adapters generally cost between £50 and £60
  • If you already own a good-quality analogue phone system, this can be a cost-effective option compared to purchasing new VoIP handsets

Pros of Using a VoIP Adapter

  • Cost-effective, avoids investment in a new phone system
  • Familiarity, no learning curve for traditional handset users
  • Easy setup, simple plug-and-play installation
  • Retains existing hardware, ideal if you have high-end BT or alternative DECT phones

Cons of Using a VoIP Adapter

  • Limited features, analogue phones lack advanced VoIP functionalities
  • Dependence on old technology, lacks modern capabilities
  • Not ideal for larger businesses, scaling can be cumbersome

What is a VoIP Phone?

A VoIP phone is a purpose-built device designed for making and receiving calls over the internet. These phones often come with advanced functionalities such as call forwarding, call transfer, multi-handset systems, voicemail, and auto-provisioning.

Typical Cost of a VoIP Phone System

  • Entry-level DECT VoIP phone systems (such as Yealink or Grandstream) start at £100 to £200 for a 1-3 handset system
  • More advanced models with additional features may cost £200+

Pros of Using a VoIP Phone

  • Enhanced features such as LDAP address book integration, auto-provisioning, call transfer, and HD audio
  • Designed for VoIP, optimised for internet telephony with better call quality
  • Scalability, easier to add new handsets to a system
  • Better integration, many VoIP phones support cloud PBXs for seamless communication

Cons of Using a VoIP Phone

  • Higher upfront cost, purchasing multiple handsets can be expensive
  • Learning curve, some users may need time to adjust
  • Requires a new investment, existing analogue phones become redundant

Yealink and Other DECT VoIP Phone Features

For those considering VoIP phones, Yealink DECT VoIP phones are a great option. They offer useful features that can enhance business operations, including:

  • Call transfer between handsets, making internal communication seamless
  • LDAP address lookup, allowing access to centralised contact directories
  • Auto-provisioning, enabling easy configuration and deployment
  • Scalability, additional handsets can be added affordably

Other manufacturers such as Grandstream, Gigaset, and Cisco offer similar features, ensuring a range of options depending on budget and requirements.

VoIP Adapters vs VoIP Phones – Which is Best for You?

For Home Users

If you already own a good BT or alternative DECT phone, a VoIP adapter is a cost-effective solution that allows you to take advantage of VoIP services without a major upfront investment. However, if you want additional features and better call quality, a DECT VoIP phone system may be worth considering.

For Small Businesses

A VoIP phone system is the better option for scalability, call management, and enhanced features. If your business requires call transfers, directory lookups, and auto-provisioning, a VoIP phone is a future-proof investment.

For Budget-Conscious Users

A VoIP adapter can be a good compromise if you need to transition to VoIP without replacing your entire phone system immediately.

VoIP Adapters vs VoIP Phones

Choosing between a VoIP adapter and a VoIP phone depends on your needs and budget. If you’re looking for a low-cost way to migrate to VoIP while keeping your existing phones, an FXO adapter is a good choice. However, if you want a modern, feature-rich solution with better scalability, a DECT VoIP phone system is the way forward.

Ultimately, small businesses and home users should assess their communication needs carefully to decide whether to repurpose their existing phones with an adapter or invest in a VoIP phone system for better long-term value.

Need Help Deciding on VoIP Adapters or VoIP Phones?

Not sure whether to choose a VoIP phone or VoIP adapter? Get in touch with us today at Plexatalk on 0330 057 6699 or email support@plexatalk.co.uk for assistance in finding the right setup for your home or business.

VoIP Adapters vs VoIP Phones – Frequently Asked Questions

What is the main difference between a VoIP adapter and a VoIP phone?

A VoIP adapter allows you to use traditional analogue phones with a VoIP service, while a VoIP phone is a purpose-built device designed specifically for making and receiving calls over the internet with advanced features.

Which is more cost-effective: a VoIP adapter or a VoIP phone?

A VoIP adapter is generally more cost-effective if you already own analogue phones, as it allows you to keep using them with VoIP services. VoIP phones, however, provide better features and scalability, making them a better long-term investment.

Can I use my existing landline phone with VoIP?

Yes, you can use your existing analogue phone with a VoIP service by connecting it through a VoIP adapter (FXO adapter).

Do VoIP phones offer better call quality than VoIP adapters?

Yes. VoIP phones are designed for internet-based telephony and typically provide better call quality with features like HD audio and noise reduction.

Is a VoIP adapter difficult to install?

No, most VoIP adapters are plug-and-play, making them easy to set up with minimal configuration.

What are the limitations of using a VoIP adapter?

VoIP adapters rely on analogue phones, which may lack modern VoIP features like call transfer, directory lookups, and auto-provisioning.

As BT moves to phase out PSTN connections in the UK, many businesses and residential customers are wondering how they can continue using their existing phones without needing to invest in entirely new systems. The key to this transition lies in understanding FXS and FXO adapters. But what is the difference between FXS and FXO adapters and what do they even do?

Understanding FXO and FXS Adapters: History, Differences, and Manufacturers

What is an FXO Adapter?

An FXO (Foreign Exchange Office) adapter is a device that connects a traditional analogue telephone line (PSTN) to a VoIP network. It acts as a bridge between the public switched telephone network (PSTN) and a VoIP system, allowing businesses and individuals to use existing telephone lines with VoIP services. FXO adapters are also known as FXO gateways or VoIP FXO interfaces.

Key Features of FXO Adapters:

  • Converts analogue PSTN signals into digital VoIP signals
  • Enables inbound and outbound calls via VoIP
  • Typically connects to an FXS (Foreign Exchange Station) device or PBX
  • Supports Caller ID, call waiting, and other standard phone features
  • Ensures PSTN fallback in case of internet failure

What is an FXS Adapter?

An FXS (Foreign Exchange Station) adapter is a device that connects an analogue telephone or fax machine to a VoIP network. It provides a dial tone, power, and signalling to analogue devices, allowing them to function over an IP-based system.

Key Features of FXS Adapters:

  • Converts VoIP digital signals into analogue signals for traditional phones
  • Provides power and a dial tone to connected analogue devices
  • Supports standard telephony features like voicemail, call forwarding, and conferencing
  • Commonly used in VoIP-based business phone systems
  • Facilitates the integration of legacy telephony equipment with modern VoIP networks

History of FXO Adapters

The concept of FXO adapters dates back to the early 2000s when VoIP technology became commercially viable. Businesses and residential users sought ways to integrate traditional telephony with emerging IP-based communications. FXO adapters became crucial in hybrid PBX systems, enabling companies to maintain PSTN connectivity while transitioning to VoIP.

The development of FXO technology can be attributed to advancements in digital telephony, spearheaded by telecom companies such as Cisco and Grandstream. Early VoIP pioneers, including VocalTec, played a role in developing gateways that incorporated FXO ports to enable VoIP-PSTN integration.

Initially, FXO adapters were standalone devices designed to interface with VoIP gateways. Over time, manufacturers integrated FXO ports into IP PBXs and multi-line VoIP gateways to provide more flexible solutions.

Pros and Cons of FXO Adapters

Pros:

  • Allows seamless transition from PSTN to VoIP
  • Ensures business continuity with PSTN fallback
  • Cost-effective solution for businesses with existing analogue lines
  • Compatible with various PBX systems

Cons:

  • Requires careful configuration to work effectively with VoIP services
  • Dependent on PSTN infrastructure, which may be phased out in some regions
  • May introduce latency compared to pure VoIP connections

History of FXS Adapters

Like FXO adapters, FXS adapters emerged in the early 2000s as businesses and consumers sought to retain analogue telephony devices while adopting VoIP. Initially, VoIP providers offered Analogue Telephone Adapters (ATAs) with FXS ports to enable existing telephones to function over an IP network.

The development of FXS technology was largely driven by companies such as Linksys (later acquired by Cisco) and Grandstream, which introduced some of the first commercial VoIP ATAs. As VoIP technology evolved, many DECT phone manufacturers, such as Gigaset, incorporated onboard FXS capabilities within their base stations. These devices supported both SIP-based VoIP accounts and traditional RJ11 connections, eliminating the need for separate adapters in some cases.

Pros and Cons of FXS Adapters

Pros:

  • Allows continued use of traditional analogue phones and fax machines
  • Provides cost savings by extending the life of existing telephony equipment
  • Simplifies VoIP migration for businesses and households

Cons:

  • May not support advanced VoIP features available on IP phones
  • Quality may vary depending on internet connection stability
  • Requires power source for operation, unlike traditional PSTN lines

Who Manufactures FXO Adapters?

Several major manufacturers produce FXO adapters, catering to businesses and service providers that need to integrate traditional phone lines with VoIP systems. Some of the most notable manufacturers include:

  • Grandstream – Offers FXO gateways like the GXW410x series, designed for businesses that require PSTN connectivity alongside VoIP.
  • Cisco – Provides FXO interfaces in their VoIP gateways and routers, such as the Cisco SPA8800.
  • Yeastar – Specialises in VoIP gateways with FXO capabilities for small and medium-sized businesses.
  • Patton – Produces SmartNode FXO gateways designed for SIP trunking and PSTN failover.
  • AudioCodes – Offers FXO gateway solutions for enterprise and carrier-grade VoIP integration.
  • Gigaset – Some DECT base stations, like the Gigaset N300IP and N510IP, feature both SIP VoIP and an onboard FXO port for connecting to an analogue line.

Who Manufactures FXS Adapters?

Manufacturers of FXS adapters cater to businesses and consumers looking to connect analogue phones and fax machines to VoIP networks. Some key manufacturers include:

  • Grandstream – Offers FXS-based ATA devices like the HT812 and HT814, which provide multiple analogue phone connections.
  • Cisco – Provides FXS interfaces in their VoIP gateways, such as the Cisco SPA122 ATA.
  • Yeastar – Develops VoIP gateways with FXS capabilities for connecting legacy telephony equipment.
  • Obihai (Poly) – Specialises in FXS ATAs, including the OBi200 and OBi302, which support multiple VoIP services.

Difference between FXS and FXO Adapters – Everything you need to know

FXO and FXS adapters have played a critical role in bridging traditional telephony with modern VoIP systems. While FXO adapters connect analogue phone lines to VoIP, FXS adapters allow analogue devices to function on IP-based networks. Over time, manufacturers have incorporated these technologies into VoIP gateways, routers, and even DECT base stations, offering greater flexibility for businesses and consumers alike. With major players like Grandstream, Cisco, and Yeastar leading the market, FXO and FXS adapters remain vital components in telecommunications infrastructure.

Understanding the differences between FXO and FXS adapters, along with their benefits and limitations, is crucial for businesses and individuals looking to make informed decisions about their VoIP deployments. Whether integrating legacy telephony equipment or ensuring PSTN failover, these adapters continue to be essential tools in the ever-evolving world of digital communications.

Seamless VoIP Integration with Preconfigured Adapters

At Plexatalk, we provide preconfigured VoIP adapters that allow you to connect your existing hardware directly to our VoIP system. This means you can continue using your current telephone while taking advantage of all the benefits of VoIP, including number portability. Whether you’re a business or a residential customer, we make the transition simple.

  • Business VoIP Solutions – Find out more about pricing and packages here.
  • Residential VoIP Solutions – See how we can help with home VoIP services here.

On-Site Setup and Installation Available

For customers who need assistance with setup, we offer on-site installation in various areas across Hampshire. Our team can visit your location to set up and configure your VoIP adapter, ensuring a smooth transition. We cover Hampshire and surrounding areas, inlcuding New Forest, Southampton, Bournemouth, Portsmouth, Hedge End, Blackfield, Marchood, Holbury and many other areas across hampshire.

Upgrade to VoIP Today

Don’t get left behind as the UK moves away from PSTN. Whether you need a VoIP adapter, FXS adapter, or VoIP setup for your home or business, PlexaTalk is here to help. Contact us today to find the right solution for your needs.

What is the difference between FXS and FXO adapters?

FXS (Foreign Exchange Station) adapters connect analogue telephones and fax machines to VoIP networks, providing dial tone and power. FXO (Foreign Exchange Office) adapters, on the other hand, connect traditional PSTN lines to VoIP systems, enabling analogue phone lines to be used with VoIP services.

Why do I need an FXS or FXO adapter?

If you want to use your existing analogue phone or fax machine with a VoIP service, an FXS adapter is necessary. If you need to connect a traditional phone line to a VoIP system, an FXO adapter is required.

Can I use both FXS and FXO adapters together?

Yes. Many VoIP setups include both adapters—FXS to connect phones to the VoIP system and FXO to integrate traditional PSTN lines for failover or hybrid communication setups.

What happens if I don’t use an adapter when switching to VoIP?

Without an adapter, traditional analogue devices will not work with VoIP. You would need to replace them with IP phones or VoIP-compatible hardware.

Can I use an FXO adapter to connect multiple phone lines?

Yes, multi-line FXO gateways are available, allowing businesses to connect multiple PSTN lines to their VoIP system.

Where can I get preconfigured VoIP adapters?

We offer preconfigured VoIP adapters for businesses and residential users, ensuring an easy transition to VoIP with minimal setup required.

DECT Phones vs Desk Phones

Dect Phones vs Desk Phones – When selecting a business phone system, understanding the differences between a DECT phone and a desk phone is crucial. Whether you are looking for flexibility, reliability, or enhanced VoIP features, this guide will help you navigate the DECT vs desk phone debate to find the best solution for your needs.

What is a DECT Phone?

A DECT (Digital Enhanced Cordless Telecommunications) phone is a wireless handset that connects to a base station, providing mobility and convenience. Often used in office, retail, and industrial environments, DECT phones allow users to move freely while staying connected to the communication network.

DECT technology offers interference-free calls with excellent sound quality and extended range, making it a preferred choice for businesses that require seamless communication across larger areas. Unlike mobile phones, DECT handsets are dedicated to internal communication, ensuring reliability even in high-traffic call environments.

Popular DECT brands include Yealink, Gigaset, Snom, and Grandstream, each offering a variety of business-friendly models with VoIP integration.

What is a Desk Phone?

A desk phone is a traditional office telephone, typically connected via a physical network cable or through VoIP (Voice over Internet Protocol). These phones provide stability, high-quality audio, and advanced business communication features such as call forwarding, voicemail integration, and multi-line support.

Desk phones are commonly found in professional settings where employees remain stationed at their desks for most of the day. Their wired connections ensure consistent call quality, and they can often integrate with business applications like CRM software, making them an essential tool for productivity.

Leading desk phone manufacturers include Yealink, Grandstream, and Snom, all of which provide high-end VoIP desk phones tailored to various business needs.

Portable Dect Phones vs Desk Phones: Key Differences

VoIP dect phone

DECT Phone Benefits:

  • Mobility – Ideal for employees who move frequently within the workplace.
  • Wireless Connection – Reduces cable clutter and offers flexibility in installation.
  • Base Station with UPS – Can be powered by a single UPS alongside a router, ensuring continued operation during power outages – making it ideal for small businesses.
  • Good for Warehouses and Retail – Enables communication across large floor spaces where employees are not desk-bound.
VoIP desk phone

Desk Phone Benefits:

  • Consistent Call Quality – A wired connection provides superior, uninterrupted audio.
  • PoE (Power over Ethernet) Support – Can be powered through a PoE switch, ensuring continued operation even if the main power fails.
  • Advanced Features – Voicemail-to-email, call forwarding, call recording, and CRM integration enhance productivity.
  • Great for Call Centres and Offices – Designed for stationary employees who need reliable, high-quality communication.

VoIP Phone Comparison: DECT Phones vs Desk Phone

Both DECT and desk phones can work seamlessly with VoIP technology, allowing businesses to enjoy cost-effective internet calling. However, there are some key distinctions:

DECT Phones with VoIP:

  • Provide wireless convenience while supporting VoIP features.
  • Can be expanded with multiple handsets and base stations.
  • Work well for mobile employees who need flexibility.
  • Depend on battery life and can lose connection if they go out of range.

Desk Phones with VoIP:

  • Offer better sound quality due to wired connections.
  • Are ideal for conference calls and high-traffic business environments.
  • Do not rely on battery life and are always powered via PoE or direct power.
  • Are best for businesses requiring advanced telephony features.

Which One Should You Choose – Portability vs Feature Rich?

  • Choose a DECT Phone if: You need mobility within the workplace, such as in warehouses, retail stores, or large office spaces where employees move frequently. DECT phones are also ideal for small businesses where a single UPS can keep the base station and router running during power outages.
  • Choose a Desk Phone if: You need high-quality, feature-rich VoIP communication, particularly in office settings where employees work from a fixed location. Desk phones powered via PoE switches ensure continued operation even if power fluctuates.

Can I use both DECT Phones and Desk Phones?

You certainly can use both and for many businesses that’s the best option where having both types of phones make sense. Such as where you have staff at desks and staff who are in warehouse or workshop.

Not Sure Which Phone is Right for Your Business?

Choosing between a DECT phone and a desk phone depends on your business’s mobility needs, reliability requirements, and VoIP integration preferences. If you’re unsure about the best phone system for your business, get in touch with Plexatalk today at 0330 057 6699 or email support@plexatalk.co.uk.

We work with a wide variety of businesses and offer free, no-obligation consultations to help you select the right communication solution for your needs. Whether you need a feature-rich desk phone or a flexible DECT system, we can guide you towards the most reliable and cost-effective setup for your business.

Frequently Asked Questions About Desk and Dect Phones

What is the difference between a DECT phone and a desk phone?

VoIP DECT phones are wireless and connect via Ethernet to a base station, which then transmits calls over Wi-Fi or wired networks. VoIP desk phones are typically wired and connect directly via Ethernet or PoE to the network. Some DECT base stations also support FXO/FXS ports, allowing them to integrate with analog phone lines.

Which type of VoIP phone has the best sound quality?

VoIP desk phones usually provide better sound quality due to a wired connection and advanced codecs. However, premium VoIP DECT phones also offer HD voice and can perform well within their coverage area.

Can I use VoIP DECT and VoIP desk phones on the same system?

Yes! Most VoIP systems support both DECT and desk phones, allowing businesses to mix and match devices based on their needs.

Do VoIP DECT phones support Power over Ethernet (PoE)?

Some DECT base stations support PoE, allowing them to receive both power and network connectivity via a single Ethernet cable. However, the handsets themselves run on batteries and must be charged in their cradle.

Do VoIP desk phones support PoE?

Yes, most VoIP desk phones support PoE, eliminating the need for separate power adapters.

Can a VoIP DECT phone connect directly to Wi-Fi?

Standard VoIP DECT phones require a base station that connects via Ethernet, but some modern models support direct Wi-Fi connectivity without needing a base station.

Can I transfer calls from a VoIP DECT phone to a VoIP desk phone and vice versa?

Yes, if both devices are registered to the same VoIP system or PBX, calls can be transferred seamlessly.

Can VoIP DECT and VoIP desk phones work with call recording?

Yes, if your VoIP provider supports server-side call recording, both DECT and desk phones will be recorded as long as they are on the same system.

Can both VoIP DECT and desk phones use the same VoIP number?

Yes, many VoIP systems allow multiple devices to register to the same SIP account, enabling calls to ring on both DECT and desk phones.

What is the typical range of a VoIP DECT phone?

Indoor range is typically up to 30-50 meters (100-165 feet), depending on walls and interference. Outdoor range is typically up to 300 meters (985 feet) in open areas. Some systems support repeaters to extend coverage.

Can I add more DECT handsets to my VoIP system?

Yes! Most VoIP DECT systems support multiple handsets per base station. Some enterprise DECT systems allow seamless handover between multiple base stations.

Can I attach a headset to both VoIP DECT and VoIP desk phones?

Yes, but compatibility depends on the phone model. VoIP desk phones often support RJ9, USB, or Bluetooth headsets while VoIP DECT phones typically support 3.5mm, Bluetooth, or proprietary headset ports.

Can I use a Bluetooth headset with a VoIP desk or DECT phone?

Many VoIP desk phones support Bluetooth natively or via a USB dongle. As for VoIP DECT handsets, many have built-in Bluetooth, but not all models support it.

best phone system for estate agents

No matter if you’re running as a one man band or have a big team on your hands, the presence of a landline number, custom voicemail and all the features you get with a modern phone system are practically a necessity when it comes to running an Estate and Letting company.

What makes a great phone system for Estate Agents?

The best phone system for estate agents should be a reliable phone system that supports forwarding calls, out of hours forwarding, call recording, call waiting, IVR menu options and call logging are all features we believe make a great phone system for Estate Agents.

Digital Phone Lines for Estate Agents

The telecoms landscape in the UK is changing rapidly. With the planned switch-off of traditional ISDN and PSTN phone lines by 2027, many estate agents still using these digital phone systems will need to upgrade. These older systems, while reliable in their day, are now outdated and unable to keep up with the modern demands of a fast-paced industry like estate agency.

Estate agents relying on traditional digital phone lines could face disruption if they don’t prepare for the transition. The retirement of these systems is part of a nationwide move towards internet-based communication, which offers far greater flexibility, cost savings, and scalability.

VoIP for Estate Agents

VoIP (Voice over Internet Protocol) is quickly becoming the go-to choice for estate agents as the telecoms industry transitions away from traditional phone lines. Unlike ISDN or PSTN systems, VoIP operates over the internet, offering a range of features and benefits that align perfectly with the needs of estate agents.

Key Benefits of VoIP for Estate Agents

  • Cost Savings
  • Reliability and Business Continuity
  • Improved Client Experience
  • Future-Proof Technology
  • Scalability for Growing Teams
  • Remote Working Capabilities

Advanced Features Estate Agents Benefit From With VoIP

VoIP systems come loaded with features designed to improve efficiency and client communication, such as:

  • Call forwarding and routing
  • Voicemail-to-email transcription
  • Interactive Voice Response (IVR) menus
  • Call recording for compliance and training
  • Integration with CRM systems

What is the Best Phone System for Estate Agents?

Scalability and Flexibility

A great phone system for estate agents should be able to grow with your business. Whether you’re expanding your team or opening a new branch, the system should make adding new users or locations seamless. Cloud-based systems are particularly useful in this regard, as they allow estate agents to stay connected across multiple offices and even while working remotely

Mobile Integration

In today’s fast-paced property market, estate agents are often on the go. Mobile integration is crucial, enabling agents to make and receive calls on their smartphones using the business number. This not only ensures professionalism but also means no call is ever missed, whether your team is at a property viewing or a client meeting.

Cost-Effectiveness

Estate agents need a phone system that fits their budget while still offering all the necessary features. VoIP (Voice over Internet Protocol) systems are a popular choice as they typically have lower running costs compared to traditional phone lines, and they often come with inclusive call packages and minimal set-up fees.

Enhanced Customer Experience

First impressions matter, especially in the estate agency world. Features such as professional IVR (Interactive Voice Response) menus, on-hold music or announcements, and the ability to route calls to the right agent quickly help ensure your clients receive a top-notch experience every time they call.

Analytics and Reporting

A quality phone system can also help estate agents track performance. Call analytics, such as the number of incoming and outgoing calls, average call duration, and missed calls, can provide valuable insights. This data can be used to optimise workflows, improve customer service, and ensure your team is operating efficiently.

Ease of Set-Up and Maintenance

Lastly, ease of use is key. Estate agents shouldn’t need an IT degree to set up or maintain their phone system. Look for providers that offer user-friendly interfaces and robust customer support to ensure a smooth experience from day one.

Bespoke Phone Systems For Property Agents

The best phone system for Estate Agents is one built bespoke around your business but without breaking the bank. Take SDM Propertly Ltd for example. They got in touch with us last year to upgrade their phone system. We supplied a bespoke system built around their business and their unique needs. Some features above they did not want and others they did.

Mark (Company Director) – ”Recently setup my office with VoIP phones, brilliant service. Came and installed everything for me and it was done perfectly. Phones have been running great.”

Why Upgrading Your Phone System Matters Now

As the ISDN switch-off approaches, estate agents must act to avoid disruption and embrace the benefits of modern communication systems. Upgrading to a VoIP or hybrid system not only future-proofs your business but also ensures you’re delivering the best possible experience for clients.

Next Steps: Transform Your Estate Agency’s Communication

Take the first step toward improving your agency’s communication by exploring our tailored phone system solutions.

Here’s how to get started:

  1. Get in touch to discuss your requirements: Schedule a free consultation to learn more about how our systems work.
  2. Select Your Solution: Work with our team to design the perfect phone system for your agency.
  3. Hassle-Free Installation: We’ll handle the setup and provide training so you can get started immediately.

Contact us today to find the best phone system for your estate agency and take your communication to the next level.

Why Choose Us For Your Estate Agent Phone System?

With years of experience supporting estate agents, we specialize in providing bespoke phone systems that fit your budget and business needs. Don’t wait for 2027—upgrade now and join hundreds of satisfied clients who trust us for their communication needs. Call today on 0330 057 6699 or see our contact page for more ways to get in touch.

Frequently Asked Questions About The Best Phone Systems For Estate Agents

Why do property agents need a professional phone system?

A professional estate agent phone system enhances your agency’s credibility, ensures calls are never missed, and helps you manage communications efficiently. Key features such as call forwarding, IVR menus, and voicemail enable you to deliver a seamless and professional experience to clients, regardless of whether you’re managing a small team or a large estate agency.

What is the difference between a traditional landline and an Estate Agent VoIP phone system?

Traditional landlines rely on physical telephone lines, whereas an Estate Agent VoIP (Voice over Internet Protocol) system operates over the internet. VoIP systems are often more cost-effective, offering advanced features such as call recording, analytics, and the flexibility to work remotely. For estate agents, VoIP ensures consistent communication, whether in the office, on the move, or working from home.

Can I use an estate agent phone system with my mobile phone?

Yes! Many modern estate agent phone systems, especially those powered by VoIP, offer mobile integration. This allows you to make and receive calls using your business number on your smartphone. This can be done either through VoIP apps or call forwarding. We offer both.

How much does a property agent phone system cost?

Costs can vary depending on the provider and the features you need. VoIP systems are generally more affordable than traditional landlines, see our pricing page for more details.

Can I keep my existing business number when switching to a new property agent phone system?

Yes, most estate agent phone system providers (inlcuding us) offer number porting, allowing you to retain your existing business number. This ensures continuity for clients and avoids any disruption to your agency’s operations.

What happens if there’s an internet or power outage?

VoIP systems for estate agents usually include failover options to handle internet outages. Calls can be automatically redirected to mobile phones or alternative devices, ensuring uninterrupted communication with clients, even during unexpected technical issues. There is a lot of ways to protect from power and internet outages.

Can I record calls on an property agent phone system for compliance or training purposes?

Yes, call recording is a standard feature in most modern estate agent VoIP phone systems. It’s a valuable tool for ensuring compliance, training staff, and resolving client disputes, making it an essential feature for estate agents.

Can I manage multiple office locations with one property agent phone system?

Yes, cloud-based property agent phone systems are ideal for managing multiple office locations. They centralise communication across branches, providing a consistent client experience no matter which location they contact.

Do estate agent phone systems offer out-of-hours call handling?

Yes, many estate agent VoIP systems allow you to set up out-of-hours call forwarding to voicemail, mobile phones, or other devices. Some systems also offer customisable automated messages to inform clients of your office hours or alternative contact options.

What support options are available for these phone systems?

Reputable property agent phone system providers offer robust customer support. Many also provide extensive resources such as user manuals and FAQs. If you use us for your phone system, you can expect most things to be resolved same day.