Switching to Trooli full fibre broadband (FTTP) is one of the best decisions you can make for faster, more reliable internet. Trooli offers ultrafast speeds, no mid-contract price hikes, and a future-proof network that leaves outdated copper lines behind. But how to keep your landline when switching to Trooli you may ask?
Trooli does not include a landline.
There’s no phone socket on the router, no call plans, and no option to keep your existing home phone number through Trooli alone.
So if you’re asking:
✅ How can I keep my landline when switching to Trooli?
✅ Does Trooli offer landlines?
✅ What’s the best way to keep my landline number with Trooli?
You’re in exactly the right place.
At Plexatalk, we make it simple to keep your landline number when switching to Trooli by moving your phone service to VoIP (Voice over Internet Protocol).
Why People Are Switching to Trooli (and Why It’s Different)
Trooli is a true FTTP (Fibre to the Premises) broadband provider. That means the fibre connection runs all the way to your home or business—not just to the street cabinet like older FTTC services.
Benefits of FTTP over copper-based broadband:
- 🚀 Speeds up to 900 Mbps – perfect for streaming, gaming, remote work, and smart homes
- 🔒 More reliable – no interference or slowdowns caused by copper wiring
- 💷 No line rental fees – you’re not paying for outdated phone infrastructure
- 🛡️ Future-proof – the UK is phasing out traditional phone lines entirely by 2025
But because FTTP doesn’t use copper, there’s no built-in landline service. If you want to keep your landline number, you’ll need a VoIP solution.
Why Losing Your Landline Can Be a Problem
For some people, losing the landline isn’t a big deal. But for many homes and businesses, that number is still essential.
Residential reasons:
- It’s a number you’ve had for 10, 20, or even 30+ years
- Elderly relatives or friends prefer calling the landline
- Your landline is connected to alarms, entry systems, or care alert devices
- Mobile signal is unreliable in your area
Business reasons:
- Your business phone number is on your website, marketing, and stationery
- Customers trust a geographic landline number
- You need multiple lines, extensions, or voicemail
- Remote staff still need to take calls professionally
If you switch to Trooli without porting your number first, your landline number could be lost permanently.
Does Trooli Offer Landlines?
No—Trooli broadband is broadband-only by design. There is no landline option and no phone socket on the Trooli router.
But don’t worry—you can still keep your landline number when switching to Trooli. The solution is to port your number to Plexatalk VoIP.
The Best Way to Keep Your Landline When Switching to Trooli
At Plexatalk, we help both residential and business customers move their phone number to VoIP so they can enjoy ultrafast Trooli broadband without losing their landline.
With our service, you can:
✅ Port your number from BT, Sky, TalkTalk, or Virgin
✅ Use your existing phones with a VoIP adapter
✅ Upgrade to a modern VoIP desk phone with HD audio and features
✅ Forward calls to your mobile—no physical phone required
Residential vs Business VoIP Solutions
🏠 For Home Users:
- Keep your existing cordless handsets with a VoIP adapter
- Forward calls to your mobile if you don’t need a physical landline phone
- Add voicemail, call blocking, and caller ID
🏢 For Businesses:
- Multi-line systems with extensions for staff
- Auto-attendants (press 1 for sales, 2 for support, etc.)
- Call recording and analytics
- Softphones for laptops and mobiles (great for remote workers)
Whether you’re at home or running a business, Plexatalk works with Trooli and any other broadband provider in the UK.
How It Works – 5 Simple Steps
Here’s exactly what happens when you choose Plexatalk:
1️⃣ You contact us – Let us know your landline number, current provider, and when you’re switching to Trooli.
2️⃣ We send you a CLoA form – A simple e-sign form that authorises us to port your number.
3️⃣ We initiate the port – We handle the entire process with your old provider. No hassle for you.
4️⃣ We set you up – You’ll be added to our system, and we’ll send:
- A VoIP adapter for your existing phones
- Or setup details if you’re using your own VoIP equipment
- Full support to get everything running smoothly
5️⃣ You go live! – Ultrafast Trooli broadband + your trusted landline number = best of both worlds.
Benefits of Keeping Your Landline with Plexatalk
✔ Keep your number – No need to tell friends, family, or customers you’ve changed numbers
✔ No line rental – VoIP runs over your broadband, so there’s no copper line charge
✔ Flexible setup – Phones, adapters, mobile forwarding… it’s up to you
✔ Works with any ISP – If you move away from Trooli later, your number stays with you. We can also port your number in you’re looking to move to Virgin, Toob and other providers.
✔ UK-based support – Real people ready to help
Real-Life Example: Residential
Sarah in Kent upgraded to Trooli’s 900 Mbps fibre service. She didn’t realise Trooli didn’t include a landline, but she’d had her number for 22 years.
We helped her by:
- Sending a CLoA form to authorise the port
- Porting her number from BT
- Sending her a VoIP adapter to keep using her existing cordless phones
Within a week, Sarah had blazing-fast internet AND her same home phone number.
Real-Life Example: Business
Mark runs a small plumbing business in Sussex. His number is on all his vans, website, and leaflets. Losing it wasn’t an option.
We:
- Ported his number to Plexatalk
- Set up three VoIP desk phones for his office staff
- Added mobile softphone apps for engineers in the field
- Enabled voicemail-to-email so he never misses a lead
Mark now enjoys fast Trooli broadband and a flexible phone system that grows with his business.
FAQs – Keeping Your Landline When Switching to Trooli
Does Trooli offer landlines?
No—Trooli broadband is broadband-only. There is no landline or call plan.
How can I keep my landline when switching to Trooli?
Port your number to Plexatalk VoIP before cancelling your old service. We’ll handle the process so you don’t lose your number.
How long does number porting take?
Usually 7–10 working days. We’ll keep you updated throughout.
Will there be downtime when porting my number?
No—you’ll keep your old service until the port completes. We aim for a seamless transition.
Can I use my existing landline phones?
Yes! With a VoIP adapter (ATA), you can plug in your current phones and use them as normal.
What if I don’t want a physical phone?
We can simply forward calls to your mobile, or you can use a VoIP app on your smartphone or laptop.
Is this just for homes, or do you support businesses too?
We support both! Residential setups are simple and affordable, while business packages can include multiple lines, call menus, and remote working features.
Do I have to stay with Trooli to keep my number?
No—your Plexatalk VoIP number works with any broadband provider. If you move, your number moves with you.
What happens after I port my number?
We send your adapter (if needed), configure your account, and support you to get everything running smoothly.
Ready to Switch to Trooli Without Losing Your Landline?
With Plexatalk, you get the best of both worlds:
🚀 Ultrafast Trooli full fibre broadband
📞 Your same trusted landline number
Contact us today:
📞 0330 057 6699
📧 support@plexatalk.co.uk
See our VoIP packages and find out how easy it is to keep your landline when switching to Trooli.