If you’re looking for the best way to keep your landline when switching to Toob broadband… you’re in exactly the right place.
Switching to a faster, full fibre broadband provider like Toob is an exciting upgrade. Blazing-fast speeds, great value, and no mid-contract price hikes are just some of the reasons thousands of homes across Southampton and the South are making the switch.
But there’s one thing many people aren’t told upfront:
Toob doesn’t offer a landline or home phone service.
So if you’re currently with BT, Sky, or Virgin and want to keep your home phone number—or continue using your landline in any form—you’ll need to take an extra step. That’s where Plexatalk can help.
Toob’s packages are broadband-only by design. There’s no landline option, no call plans, and no phone socket on the router. That might be fine for some—but for many households, the home phone is still important.
Maybe it’s:
Whatever the reason, if you don’t make plans to keep your number before switching to Toob, it could be lost permanently.
Once you switch to Toob, you typically face two choices:
If keeping your landline number matters to you—option two is the way forward.
At Plexatalk, we help people keep their landline number, even when their broadband provider doesn’t offer phone services. We specialize in VoIP (Voice over Internet Protocol)—a future-proof phone system that uses your internet connection instead of old copper lines.
All you need is your new Toob internet connection—we take care of the rest.
Toob gives you a reliable, high-speed full fibre connection. Plexatalk turns that connection into a home phone service using VoIP technology.
Here’s how:
Love your current cordless phones? Don’t want to learn something new? No problem.
Plexatalk can supply you with a VoIP adapter (also called an ATA) that connects to your Toob router and lets you keep using your existing phones—just like before.
✅ No new tech to learn
✅ No need to buy new handsets
✅ Works just like your old landline
Setup is simple:
If you’re ready for an upgrade, we also offer dedicated VoIP phones with:
These are perfect for:
If you rarely use a landline phone anymore, we can simply forward all calls to your mobile. That way, you keep your number, avoid new hardware, and stay reachable.
Ideal if:
You can even set up conditional call forwarding, like “ring mobile if unanswered in 10 seconds.”
✔ Keep your number—don’t lose years of identity
✔ No landline fees—ditch BT-style line rental forever
✔ Works with any ISP—not tied to Toob or any provider
✔ Flexible setup—phones, adapters, mobile forwarding
✔ Great call quality—often better than copper lines
✔ Local support—UK-based team ready to help
Did you know, we can also switch when people sign up with other providers? Such as Virgin Media
Nope. When we port your number to Plexatalk, your old provider typically cancels the landline automatically. Just double-check if it’s part of a bundle.
Absolutely. Whether you’re with Toob today or someone else tomorrow, Plexatalk stays with you.
Usually 7–10 working days. We’ll keep you updated throughout.
Only if you want to keep a physical landline phone. We can supply a VoIP adapter or phone—or you can forward to mobile with no hardware at all.
John in Bitterne was thrilled to get Toob’s 900 Mbps fibre service—but surprised when he realised there was no phone socket and no option to keep his landline number.
He called Plexatalk, and here’s what we did:
Within a week, John was up and running—full fibre broadband with Toob, and his trusted home phone number working like nothing changed.
Toob is a brilliant broadband provider. But when it comes to landlines, you’re on your own.
With Plexatalk, you can stay in control:
📞 Call us on 0330 057 6699
🌐 Or visit our VoIP plans page to see how easy it is to keep your landline when switching to Toob.
Looking at how to keep your landline when switching to fttp / fibre broadband? You’ve come to the right place!
Switching to fibre broadband is an excellent way to enjoy faster, more reliable internet. But if you rely on your landline, either for convenience or as a backup, you may be wondering whether it’s possible to keep your landline when moving to fibre. The answer is yes! Thanks to VoIP (Voice over Internet Protocol), you can retain your landline number even when upgrading to fibre broadband.
With the traditional copper-based landline network set to be phased out in January 2027, now is a great time to make the switch to fibre and set up VoIP. In this guide, we’ll explain how you can keep your landline number when moving to fibre broadband, the benefits of FTTP (Fibre to the Premises) over FTTC (Fibre to the Cabinet), and why VoIP is the solution for a seamless transition.
When considering a switch to fibre broadband, it’s important to understand the difference between two main types of fibre technology:
By switching to FTTP, you’re ensuring that your home is equipped with the best possible broadband infrastructure, providing stable, fast, and future-ready internet for years to come.
Switching to FTTP brings many benefits beyond just higher speeds. Here’s why it’s worth considering a full-fibre setup:
Switching to FTTP isn’t just about better speeds—it’s a proactive way to ensure your internet remains reliable and capable of handling future technology.
One of the biggest concerns people have when moving to fibre broadband is whether they can keep their existing landline number. Since FTTP doesn’t use traditional copper phone lines, you’ll need to move your landline to a digital service known as VoIP (Voice over Internet Protocol) to keep it. Here’s how VoIP can help you seamlessly transition to fibre broadband without losing your landline.
VoIP is a digital phone service that allows you to make and receive calls over your internet connection rather than through a traditional phone line. This technology offers numerous advantages:
Setting up VoIP is straightforward, and many providers offer hassle-free options for porting your current landline number to VoIP. Here’s how to get started:
There are many VoIP providers on the market, but selecting the right one is crucial to a smooth experience. Here’s why Plexatalk is a great choice:
Plexatalk’s services are ideal for those looking for an affordable, reliable, and UK-based VoIP provider that serves both residential and business users.
Making the switch to fibre broadband with VoIP offers several additional benefits:
The national landline switch-off is scheduled for January 2027. By then, the UK’s traditional copper network will be fully retired, and all landline users will need to have switched to VoIP if they want to keep their landline number.
This transition is part of a broader shift toward digital technology that will allow for faster, more reliable, and future-proof communications. By setting up VoIP now, you’re ahead of the game and well-prepared for 2027. VoIP allows you to retain your current landline number and use it seamlessly over your new fibre connection.
If you’re wondering how keep your landline and switch to FTTP, at Plexatalk we can help you (or your business if you’re a business owner) switch over to VoIP. It’s a straightforward process, get in touch today for more infromation.
Yes, you can keep using your existing landline phone with a VoIP adapter. The adapter will enable your phone to make and receive calls over your fibre broadband connection.
Yes! Most VoIP providers, including Plexatalk, allow you to port your existing landline number over to VoIP at no extra cost.
Because your landline number is no longer attached to your broadband provider, you can go wherever you like without fear of losing your number or the stress of porting.
Traditional landlines often work during power outages, but VoIP does not. For emergency access, consider a mobile phone backup or an uninterruptible power supply (UPS) for short-term outages. There is also the option to setup your landline to go to your mobile or VoIP apps which can work over data.
Generally no, as long as you’re getting about 1Mbps that will be enough to sustain one concurrent VoIP call.
Yes, VoIP allows you to forward calls to your mobile, ensuring you’re reachable even when away from home.
Upgrading to fibre broadband and setting up VoIP isn’t just about faster speeds—it’s about preparing for a future where all communications are digital. With the 2027 landline switch-off on the horizon, transitioning to VoIP with a provider like Plexatalk ensures you can switch to fibre broadband and keep your landline without any inconvenience.
VoIP provides the flexibility and reliability of a traditional landline but with the enhanced features and clarity of digital service. Ready to make the switch? Get a quote from Plexatalk today and future-proof your home or business with fibre broadband and VoIP.