If you’re up a ladder, under a sink, or halfway through wiring a fuse board, the last thing you can do is juggle a ringing phone. And yet, that missed call could be your next job.
The reality is simple: trades lose work because traditional mobile numbers don’t cut it.
Plexatalk solves these problems with tools built specifically for the way trades work:
Instead of losing opportunities, every call gets answered, logged, or forwarded — giving your customers confidence and giving you back control. With Plexatalk, you look professional, stay reachable, and never let business slip through the cracks.
Whether you’re just starting out or running a growing team, Plexatalk gives you one system that works the way you do.
At Plexatalk, we provide VoIP phone systems trusted by:
Plexatalk grows with your trade, giving you the tools to stay professional, organised, and always contactable.
Choose a professional local number to look established in your area, or add national numbers if you want to cover wider regions.
Handy for keeping a record of quotes, resolving disputes, or training new staff on how to handle customer calls.
Take calls through an app on your mobile or call forwarding while you’re out on jobs, no need to be tied to a desk.
If you can’t answer, you’ll get instant email alerts with the caller’s details so you can respond as soon as you’re free.
Don’t let voicemails sit unheard on a phone. Plexatalk instantly delivers messages to your email inbox so you can call back quickly, even outside work hours.
Greet callers with a professional message or route them straight to the right option: sales, service, or emergency line.
Plexatalk gives you all the tools you need to look professional, stay reachable, and never miss a job.
Shared Minutes & Simple Pricing
Just £10 per user with 500 shared minutes each, so you know exactly what you’re paying.
Local Landline for Your Van & Website
Look established with a local area number — no more “one-man-band” impression.
Time-Based Routing
Send calls to your mobile or desk phone during work hours, then to voicemail-to-email after hours.
Missed-Call Alerts & Voicemail-to-Email
Get instant alerts so you can respond quickly between jobs.
Call Recording (optional)
Useful for quoting, resolving disputes, or team training.
Hunt Groups & Queues
Make every phone in the team ring at once or in order — so you never lose an inbound lead.
WhatsApp & CRM Integrations (optional/custom)
Connect with your existing systems — bespoke integrations available.
Every trade has different challenges — Plexatalk can be tailored to fit the way you work:
Electricians
Patchy signal on sites? Get a local landline that routes straight to your mobile app, plus missed-call emails so you never lose a lead.
Plumbers
Need an emergency line? Time-based routing sends after-hours calls to the on-call mobile at nights and weekends.
Locksmiths
Working late? An “urgent” IVR option can trigger SMS or email alerts so you can prioritise fast response jobs.
Roofers & Builders
Noisy site? Queue incoming calls with professional on-hold messaging so customers wait — instead of giving up.
HVAC & Heating Engineers
Shift-based cover? Share minutes across the team and use hunt groups to make sure the right engineer picks up.
Plasterers & Painters/Decorators
Hands full? Voicemail-to-email means you can return calls between jobs — with customer details right in your inbox.
A small building firm in Southampton was struggling with missed calls. Working on noisy sites and often out of mobile signal range, the owner found that potential customers either hung up or never left a voicemail — costing him jobs.
With Plexatalk, he set up a local Southampton landline that forwarded calls to his mobile app during the day. Any unanswered calls were captured with voicemail-to-email, meaning he could respond between jobs with all the customer details to hand. He also added a queue system with professional on-hold messaging, so callers stayed on the line instead of dropping off.
The result? Fewer missed calls, more booked jobs, and a big boost in professionalism — all for less than the cost of a traditional phone line.
“Before Plexatalk, I was losing work just because I couldn’t answer the phone on site. Now I know every call is covered — and customers see me as a proper business, not just a mobile number on a van.”
— Local Builder, SouthamptonPricing That Fits How Trades Work
With Plexatalk, you only pay for what you use — no hidden extras, no wasted allowances.
- £10 per user, per month
- 500 minutes included per user, pooled across your team
- Add new users or numbers anytime as your business grows
Because minutes are shared, there’s no need to worry about one person running out while another has time left over. Whether you’re a sole trader or managing a small crew, our pricing keeps things simple and predictable.
Set Up in a Day. Keep Your Number
Switching to Plexatalk is quick and hassle-free. We can port your existing landline number so you keep the contact details your customers already know. Porting usually takes 1–2 weeks, but we’ll provide you with a temporary number so you can start taking calls right away.
Need hardware? We ship pre-configured desk phones, cordless handsets, and headsets that arrive ready to plug in and go. Our team handles the setup remotely — so in most cases, you’ll be fully operational the same day.
Based in Hampshire or Dorset? We also offer on-site installation and support. Elsewhere in the UK, our remote setup makes it just as easy to get started.
With Plexatalk, there’s no downtime, no complicated kit — just a professional phone system built for the way trades work.
Phone Systems for Trades – FAQ’s
Can I keep my existing mobile and get a landline on top?
Yes. With Plexatalk you don’t have to change your mobile. We simply add a local landline number for your van, website, and advertising. Calls to that landline can still come through to your mobile (or other devices), so you look more professional without changing the way you work.
Will it work if my signal is poor on site?
Absolutely. Because Plexatalk runs over the internet, it’s not tied to your mobile network signal. You can take calls through Wi-Fi on your mobile app (Zoiper), use a desk phone in the office, or route calls to voicemail-to-email. Even if you’re completely out of range, your customer never hits a dead line.
Can calls go to different mobiles at different times?
Yes. Our smart routing lets you set time-based rules — for example, during the day calls go to your mobile, but evenings and weekends they can route to a colleague, an on-call phone, or straight to voicemail-to-email.
What happens if I miss a call?
You’ll get an instant missed-call alert, and if the caller leaves a message it goes straight to your email inbox. That means you can call back between jobs with the customer’s details in front of you — no lost scraps of paper, no guessing numbers.
Do I need new phones or can I start with Zoiper only?
You can start right away with Zoiper on your smartphone, tablet, or desktop — no extra hardware required. Later, if you want to add desk phones, cordless DECT handsets, or headsets, they plug straight in and work with your same Plexatalk system.
Do you cover emergencies and out-of-hours routing?
Yes. You can set up routing rules for after-hours calls — for example, send them to an on-call mobile, a voicemail-to-email inbox. Perfect for plumbers, locksmiths, and HVAC engineers who handle emergencies.
Looking to get started?