Never Miss a Call, Never Miss a Customer
In the food and drink world, every call counts. A missed call can mean a lost booking, an order that goes elsewhere, or a disappointed regular who couldn’t get through. Today’s customers expect fast, professional service — whether they’re phoning to reserve a table, order a kebab, or simply check your opening hours.
But the reality is different. Old landlines can’t keep up. Mobiles get buried in pockets or drowned out by busy kitchens, bustling bars, and staff constantly on the move. That’s where Plexatalk steps in.
We give restaurants, pubs, and takeaways a smarter way to handle calls: a local landline that forwards to mobiles, voicemail-to-email so you never lose a message, and shared minutes your whole team can use. It’s flexible, professional, and built to keep your business connected — so you never have to choose between running the floor and answering the phone.
Get a Free Quote call gets answered, logged, or forwarded — giving your customers confidence and giving you back control. With Plexatalk, you look professional, stay reachable, and never let business slip through the cracks.
Keep bookings organised and customers happy. Route calls directly to front-of-house so reservations aren’t missed, and use voicemail-to-email to capture every table booking when staff are busy. A professional restaurant phone system that works around the pace of service.
Busy nights bring busy phone lines. With call queues and custom on-hold messages, pubs and bars can handle high call volumes without losing customers. Give callers a smooth, professional experience — even during the Friday rush.
Every missed call is a missed order. Route takeaway calls to the right team member, ensure voicemails are logged automatically, and manage multiple branches under one system. Ideal for kebab shops, pizza places, and fast-food chains that need reliable, fast communication.
Choose the setup that matches your business. Plexatalk makes it simple to manage calls, no matter the size of your team or the type of service you run.
Keep up with the Friday night rush. Smart call queues make sure every caller is answered, while voicemail-to-email ensures no booking slips through the cracks.
Route calls straight to your order desk and capture overflow with voicemail-to-email. Never miss a customer looking for their favourite takeaway.
A local landline helps your shop look professional and established. With the Plexatalk mobile app, staff can take orders on the go without missing a beat.
Make private hire enquiries easy to manage with voicemail-to-email. Call forwarding keeps managers connected, even when they’re off-site.
Small teams can share one line and keep things simple. Calls automatically forward to mobiles when staff are away from the counter.
Manage multiple branches under one account. Give each location a local number, while keeping everything connected behind the scenes.
Choose a professional local number to look established in your area, or add national numbers if you want to cover wider regions.
Handy for keeping a record of quotes, resolving disputes, or training new staff on how to handle customer calls.
Take calls through an app on your mobile or call forwarding while you’re out on jobs, no need to be tied to a desk.
If you can’t answer, you’ll get instant email alerts with the caller’s details so you can respond as soon as you’re free.
Don’t let voicemails sit unheard on a phone. Plexatalk instantly delivers messages to your email inbox so you can call back quickly, even outside work hours.
Greet callers with a professional message or route them straight to the right option: sales, service, or emergency line.
Friday nights used to mean constant missed calls — and lost bookings. By adding Plexatalk’s smart call queuing and voicemail-to-email, this Manchester pub reduced missed calls by over 70%. Now, even at peak times, customers either get straight through or leave a quick message that arrives instantly in the manager’s inbox. The result: more tables filled, smoother service, and happier regulars.
This family-run Chinese takeaway was paying too much for an outdated BT landline — and still missing orders. By switching to Plexatalk, they saved £150 per month and set up a local Birmingham number that routes directly to two mobiles. No more juggling one phone, no more lost orders, just a simple, cost-effective setup that keeps business flowing.
Running a café means staff are often away from the counter, serving drinks or helping customers. With Plexatalk linked to the Zoiper app, calls now ring through to mobiles when the landline can’t be picked up. This Brighton café never misses collection orders, even when the shop is busy. A flexible solution that fits perfectly with a small, hands-on team.
Simple, transparent pricing designed for restaurants, pubs, takeaways, and cafés.
£10 per user / month
Whether you’re running a single café or a fast-food chain, Plexatalk gives you professional call handling at a price that works for hospitality.
Yes. We can port your existing landline so you don’t lose your familiar number. Or, if you prefer, we’ll set you up with a new local number.
Every missed call is captured by voicemail-to-email, so you’ll get the message straight to your inbox and can respond quickly. We can also setup call queues so customers stay on the line until the phone can be answered.
Absolutely. You can forward calls to as many mobiles as you need — perfect for takeaways, pubs, and cafés with teams on the move.
Plexatalk is flexible. Small cafés can share one line, while larger venues can add extra users or lines anytime.
Most businesses are up and running within 24–48 hours. Our team handles the setup so it’s quick and hassle-free. Porting can take 7 to 14 days in some cases.
Yes. Fast-food chains, franchises, and multi-site businesses can manage all branches under one account, with local numbers for each location.
Every missed call is a missed opportunity. With Plexatalk, you’ll never have to choose between serving customers in person and answering the phone. Whether you run a busy pub, a family takeaway, or a growing café chain, we’ll make sure your business always sounds professional — and every booking or order gets through.
👉 Get a Free Quote
📞 Call us on 0330 057 6699
📧 Email us at support@plexatalk.co.uk