Fax was built for another era. Traditional fax machines are costly, bulky, and tied to copper landlines that will no longer exist after January 2027, when carriers shut off legacy phone networks.
For businesses that already use fax—especially in legal, healthcare, government, and compliance-heavy industries—the question isn’t if you’ll need a replacement, but when. The looming challenge is clear: will fax still work with VoIP? Will fax work after the landline shutoff? The answer is no, not without the right digital solution.
For businesses just setting up fax for the first time, investing in physical machines and phone lines is already a dead end. It locks you into ongoing costs, paper waste, and technology that’s being phased out.
Either way, the old way of faxing is on borrowed time. Businesses need a future-proof solution that works with the tools they already use today.
The future of fax is simple: fax to email over VoIP.
With Plexatalk, you can send and receive faxes directly in your inbox — no bulky hardware, no toner or paper, and no dedicated phone line.
Instead of asking “will fax work with VoIP?” the answer becomes: absolutely, when it’s done digitally. Plexatalk converts faxes into secure emails, letting you manage documents just like any other message.
That means:
For businesses replacing old fax machines, this is a seamless transition. For new setups, it’s the smarter, future-proof choice from day one.
The analogue UK landline network—the PSTN (Public Switched Telephone Network) and ISDN—is being retired and replaced by digital voice services over broadband (VoIP) by January 2027
Once the switch‑off occurs, traditional fax machines connected via copper lines will stop working altogether. No phone line means no fax.
Your telecom provider is required to contact you well in advance of your migration date—and most users will experience a smooth automatic upgrade.
With Plexatalk Fax to Email, you’re completely insulated from this infrastructure upheaval. Your fax functionality seamlessly continues—no line, no hardware, no hassle. You’re pre-2027 ready.
Even in a digital world, many industries can’t simply “turn off” fax. Regulations, compliance standards, and legacy processes mean fax is still a trusted, often required, channel for sensitive communication.
Healthcare & Clinics – Patient referrals, prescriptions, lab results, and insurance forms often must be exchanged quickly and securely. Fax remains one of the most widely accepted formats under healthcare regulations.
Legal Firms – Contracts, court filings, and compliance documents still need fax for authenticity and proof of delivery. For many firms, it’s an essential part of client and case management.
Finance & Insurance – Banks, brokers, and insurers rely on fax to move highly sensitive data, including loan applications, claims, and account documentation, in a way that meets regulatory demands.
Government & Public Services – Many departments still mandate fax for official correspondence, licensing, and compliance reporting—ensuring an auditable trail of communication.
Suppliers & Manufacturing – Orders, invoices, shipping instructions, and compliance paperwork often flow by fax, especially when dealing with global supply chains or partners with strict documentation standards.
For these industries, the question isn’t whether fax is still needed—it’s how to keep it running once landlines are gone. That’s why fax to email over VoIP is becoming the modern default.
Plexatalk makes faxing as easy as email:
No special equipment. No paper. No lost faxes.
Just a seamless bridge between traditional faxing and the digital tools your business already uses.
Plexatalk Fax to Email is powered by proven VoIP infrastructure, giving businesses flexibility and control beyond basic faxing: